Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARCHELLA NECOLE INGRAM

Summary

A results-driven professional with over 10 years of progressive experience in finance and banking, that obtains the ability to direct and manage a team of professionals, while embracing teamwork.

Overview

13
13
years of professional experience

Work History

Branch Manager

Heights Finance
03.2022 - Current
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Protected company assets with strategic risk management approaches.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Developed prospects for new loans though weekly cold calling.
  • Submitted loan applications to loan underwriter for verification and recommendation.

Operations Manager

Orion Federal Credit Union
11.2021 - 02.2022
  • Maintain a highly motivated, well-trained staff, maintaining effective employee relation.
  • Maintain ongoing coaching and counseling with team as necessary.
  • Serve as main vault custodian for the branch, which includes ordering the cash and currency, verifying cash received, maintaining full vault security, and balancing vault cash nightly.
  • Investigate teller losses and institute corrective flow of work and/or corrective disciplinary actions where required

Financial Aid Advisor

Delta Technical College
06.2021 - 11.2021
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
  • Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
  • Communicated with prospective students to illustrate available financial aid opportunities.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.

Financial Relationship Consultant

Regions Bank
11.2018 - 05.2021
  • Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
  • Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types.
  • Ownership and resolution of customer issues.
  • Ensures safe and sound banking practices including adherence to all applicable laws and regulations.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.

Branch Manager

World Finance Corporations
08.2011 - 11.2018
  • Maintained current knowledge of bank policies, Loan Policy, and appropriate regulations.
  • Participated in team and department meetings.
  • Preserved existing loans in WFC as needed Performed quality control check back new loans and change in terms for all loan applications.
  • Reviewed WFC reports to ensure loans are processing appropriately and maintenance system.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.

Education

Associate of Arts - Business Management

Northwest Mississippi Community College
Senatobia, MS
05.2006

Skills

  • Recruiting and Interviewing
  • Employee Performance Evaluations
  • Financial Management
  • Collections
  • Communication and Problem Solving
  • Scheduling
  • Time Management
  • Client Relationship

Timeline

Branch Manager

Heights Finance
03.2022 - Current

Operations Manager

Orion Federal Credit Union
11.2021 - 02.2022

Financial Aid Advisor

Delta Technical College
06.2021 - 11.2021

Financial Relationship Consultant

Regions Bank
11.2018 - 05.2021

Branch Manager

World Finance Corporations
08.2011 - 11.2018

Associate of Arts - Business Management

Northwest Mississippi Community College

Similar Profiles

CREATE PROFILE
MARCHELLA NECOLE INGRAM