Cynthia Ipaye
Material Handler
Jonesboro,Georgia
Summary
Outgoing, hardworking Material Handler with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with over 4 years of customer service experience. Well-equipped at loading and unloading packages in a fast paced environment in a safe manner. Certified Emission Inspector and Lube Technician with vehicle maintenance knowledge. Motivated to maintain customer satisfaction and contribute to company success.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Certified Lube Technician
Take 5 Oil Change
08.2023 - Current
- Greeted and assisted customers in selecting the appropriate oil and other services for their vehicle.
- Drained motor oil and replaced oil filters on various vehicles.
- Inspected and replaced Air and Cabin Filters.
- Installed wiper blades and washed windshields.
- Performed coolant exchanges, checked tire pressure, and topped off fluids in vehicles.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Stocked and maintained inventory of oil, cabin and air filters.
- Cleaned service bays and removed debris to promote an organized work environment.
- Maintained shop, office and bathroom in a clean and safe environment.
Warehouse Trainer
Material In Motion
01.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Monitored participant workflow and behaviors throughout training process.
- Kept detailed log of employee training progress and evaluated when instructed by management.
- Organized re-certification and refresher courses for material handlers on-schedule according to management requests.
- Educated material handlers on proper use of products and systems.
- Promoted safety policies/ practices and enforced appropriate handling and use of equipment in compliance with OSHA safety standards.
Lube Technician
Car Spa, Inc.
03.2023 - 11.2023
- Kept shop areas neat, clean, and free of safety hazards.
- Performed emissions tests according to standard procedures.
- Inspected and educated customers on vehicle systems operation and recommended regular maintenance.
- Topped off fluids in vehicle to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Material Handler
Material In Motion
08.2022 - 01.2023
- Transported inventory items to appropriate locations.
- Operated pallet jacks to transfer pallets from one area of warehouse to another, allowing for easier accessibility.
- Kept areas organized, clean and secure to fully protect company assets.
- Used hand-held scanners to accurately track item movements.
- Observed safety procedures and practices to prevent injury.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
Car Care Specialist
Car Spa, Inc.
01.2022 - 06.2022
- Drove vehicles off the tunnel and through lanes.
- Vacuumed the interior of vehicles and cleaned doorjambs, interior panels, interior and exterior windows, dashboard, console, etc.
- Polished vehicles, shampooed seats, carpets, and upholstery.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Performed other duties instructed by managers; including overseeing other employees to make certain they were properly cleaning vehicles while following the steps/ procedures.
- Trained and assisted new employees.
- Communicated with customers to ensure their vehicle was in good condition and they were satisfied.
Rental Car Driver
MLS
01.2022 - 04.2022
- Transported vehicles to different locations.
- Directed customers to their vehicles throughout the site.
Package Handler
Fed Ex Ground
08.2021 - 12.2021
- Used hand-held scanners and physical logs to accurately track package movements throughout the warehouse.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Loaded/ unloaded package containers onto assigned trailers and transported into packaging areas.
Cashier/Customer Service Representative
Car Spa, Inc.
01.2020 - 07.2021
- Greeted customers upon arrival into the store and referred them to various membership programs.
- Operated cash register for cash and credit card transactions, and handled coupons with reward programs.
- Counted cash registers at the beginning and the end of shifts to ensure everything was accounted for.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise inside the store.
- Answered phone calls and questions about store policies and addressed customer concerns regarding their receipt and vehicle.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Called out vehicles via intercom and informed customers on location of vehicle when service was done and how to obtain it.
Car Care Specialist
Car Spa, Inc.
09.2019 - 06.2021
- Drove vehicles off the tunnel and through lanes.
- Vacuumed the interior of vehicles and cleaned doorjambs, interior panels, interior and exterior windows, dashboard, console, etc.
- Polished vehicles, shampooed seats, carpets, and upholstery.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Cashier/Customer Service Representative
KFC
06.2019 - 09.2019
- Operated cash registers for cash, check and credit card transactions.
- Greeted and helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in the store.
- Maintained a clean work environment and lobby.
- Introduced new items on the menu and suggested promotional items.
- Gathered customers' orders on tray for dine-in.
- Bagged and boxed meals for customers for to-go orders.
Education
High School Diploma -
Riverdale High School
Riverdale, GA05.2019
Skills
- Loading and Unloading
- Attention to Detail
- Communication
- Adaptability
- Customer Service
- Computer Skills
- Warehouse Safety
- OSHA Guidelines
- Car Detailing
- Membership Promotion
- Inventory Stocking
- Schedule Management
- Handheld Scanners
- Auditing
- Pallet Jack
- Logistics
- PPE Policy Adherence
- Vehicle Inspection
- New Employee Training
Certification
- Certified Lube Technician
- Certified Emission Inspector
Timeline
Certified Lube Technician
Take 5 Oil Change
08.2023 - Current
Lube Technician
Car Spa, Inc.
03.2023 - 11.2023
Warehouse Trainer
Material In Motion
01.2023 - Current
Material Handler
Material In Motion
08.2022 - 01.2023
Car Care Specialist
Car Spa, Inc.
01.2022 - 06.2022
Rental Car Driver
MLS
01.2022 - 04.2022
Package Handler
Fed Ex Ground
08.2021 - 12.2021
Cashier/Customer Service Representative
Car Spa, Inc.
01.2020 - 07.2021
Car Care Specialist
Car Spa, Inc.
09.2019 - 06.2021
Cashier/Customer Service Representative
KFC
06.2019 - 09.2019
High School Diploma -
Riverdale High School
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