Cynthia Isom
Lake Saint Louis,MO
Summary
Meticulous Human Resources management professional bringing 20+ years of experience promoting open-door environment conducive to superior team morale and performance. Cultural change-management specialist with expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration and operational planning. Committed to promoting diversity and inclusion in employee relations.
Overview
8
8
years of professional experience
Work History
Human Resources Generalist Manager
Atrium Hospitality
Marietta, GA
07.2018 - Current
- Completed payroll processing for over 100 employees
- Spearheaded full-cycle HR processes including, advertising jobs, booking interviews, conducting hiring activities and interviews, investigating candidate backgrounds and orienting new employees
- Responded to questions and concerns of new hires
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Analyzed data from surveys to identify trends in employee satisfaction levels.
- Organized team-building activities for staff members aimed at increasing morale.
- Investigated complaints regarding harassment or discrimination in the workplace.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
Human Resources Coordinator
TPG Hotels & Resorts
Cranston, RI
03.2017 - 12.2017
- Created job descriptions to attract targeted talent pool within market wage range
- Audited job postings for old, pending, on-hold and draft positions
- Explained human resources policies and procedures to all employees
- Worked with department managers to assess needs
- Sourced and developed sourcing leads to increase recruiting base
Education
Bachelor of Arts - Fashion Merchandising
Stephens College
Columbia, MO05.1985
Skills
- New employee orientations
- Compliance
- HR policies and procedures expertise
- Staff compensation
- Human resources management
- EEOC expertise
- Training development
- Employment tax knowledge
- Recruitment policies
- Benefits programs
- Negotiation
- Payroll and benefits administration
- Confidential document control
- Project planning
- Maintains confidentiality
- Customer relations
- People-oriented
- Microsoft Office Suite expert
- Organized
- Recruiting
- Exceptional communicator
- Payroll administration
- Human resources audits
- Process improvements
- Company leadership
Timeline
Human Resources Generalist Manager
Atrium Hospitality
07.2018 - Current
Human Resources Coordinator
TPG Hotels & Resorts
03.2017 - 12.2017
Bachelor of Arts - Fashion Merchandising
Stephens College
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