Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Jackson

Cynthia Jackson

Sewickley,PA

Summary

Luxury brand sales management professional of 20+ years with a strong foundation in managing high-end retail operations and achieving high-volume sales results. Proven track record of providing high quality customer service, consulting on luxury goods, and connecting with the community. Luxury brand expertise across several platforms. Well versed in utilizing social media platforms for business development and brand awareness.

Overview

40
40
years of professional experience

Work History

Sales, Business Development and Client Relations

Medical Equipment Source
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Sales & Leasing Consultant

Bentley & Maserati | Rohrich Automotive
06.2021 - 02.2025
  • Recent please ask for more
  • Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
  • Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
  • Maintained strong and well-managed online presence to successfully market community.
  • Managed lead tracking by making contact and following up on leads generated through marketing efforts.
  • Played a key role in driving overall sales team success by contributing ideas for process improvements, sharing market insights, and participating in strategic planning discussions.
  • Developed new business opportunities by networking within the community, participating in industry events, and cultivating referral sources.
  • Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
  • Generated repeat business by fostering long-term relationships built on trustworthiness, reliability, and understanding of client requirements.
  • Used consultative sales approach to understand and meet customer needs.

Co-Owner

Wexford Beer
06.2019 - 12.2023
  • Community Relations, New Business Acquisition, Marketing
  • Developed marketing and social media campaigns to boost brand awareness and customer engagement.
  • Networked with other businesses and customers to increase sales opportunities and contact.
  • Managed and developed commercial accounts with restaurants, country clubs.
  • Recruited, interviewed and hired new staff members.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Sales Manger Designer Boutiques

Neiman Marcus
06.2015 - 07.2017
  • Managed all designer boutiques within the accessory category.
  • Managed commissioned sales professional.
  • Worked closely with buying office on assortments.
  • Interacted regularly with designers and brand representatives.
  • Curated one of a kind luxury buying experiences for clients.
  • Trained and motivated sales team to win #1 in sales increase 2016 for entire company.
  • Liaised with community and public relations to create luxurious elevated fashion events.
  • Stylist and personal shopper storewide, including fine jewelry.
  • Editorial Styling

Editorial Stylist & Fashion Editor

FUSE Fashion Magazine
12.2013 - 06.2015


  • Created and produced layouts for magazine.
  • Liaised with stores to source fashion for photo shoots.
  • Sold advertising
  • Created and managed fashion events and shows

Sales Manager Designer Dresses

Neiman Marcus Boston
06.1989 - 09.1992


  • Personal stylist and sales leader in all store areas.
  • Built long-lasting client relationships through excellent customer service and consistent followups. Curated individual buying experiences for clients.
  • Led a successful commissioned sales team by providing strong sales mentoring, motivational coaching and performance-based incentives.
  • Worked closely with merchant team and designers on assortments and local buying.
  • Created store events.
  • Community relations and business development.

Sales Manager

Filene's Department Store
11.1985 - 06.1990
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success. Led by example as sales lead in all luxury settings within store.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Store personal stylist and fashion show commentator.
  • In my tenure, I managed couture dresses, fur salon, personal shopping and bridal.

Education

Bachelor of Science - Hospitality Management

Johnson & Wales University
Providence, RI
05-1983

Skills

  • Positive interpersonal skills
  • Collaborative teamwork
  • Customer engagement
  • Problem-solving
  • Outstanding customer support
  • Current fashion trend analysis
  • Effective cross-selling techniques
  • Brand advocacy
  • Tailored client service strategies
  • Consistent sales performance
  • Luxury brand knowledge
  • Showroom displays
  • Meeting sales goals
  • Sales enhancement techniques
  • Brand representation
  • Collaborative teamwork

Timeline

Sales, Business Development and Client Relations

Medical Equipment Source
02.2025 - Current

Sales & Leasing Consultant

Bentley & Maserati | Rohrich Automotive
06.2021 - 02.2025

Co-Owner

Wexford Beer
06.2019 - 12.2023

Sales Manger Designer Boutiques

Neiman Marcus
06.2015 - 07.2017

Editorial Stylist & Fashion Editor

FUSE Fashion Magazine
12.2013 - 06.2015

Sales Manager Designer Dresses

Neiman Marcus Boston
06.1989 - 09.1992

Sales Manager

Filene's Department Store
11.1985 - 06.1990

Bachelor of Science - Hospitality Management

Johnson & Wales University