Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia Jackson

Summary

Dynamic entrepreneur and CEO of RDQ Transporters LLC, skilled in strategic thinking and team leadership. Proven track record in developing business models and financial solutions that enhance profitability. Experienced in healthcare settings, fostering positive outcomes through effective communication. Committed to innovative approaches in both business and patient care.


Overview

25
25
years of professional experience
1
1
Certification

Work History

Business Founder/CEO

RDQ Transporters LLC
05.2024 - Current
  • Developed business model and strategy for startup operations.
  • Established business budget/plan for company longevity. Provide financial solutions to increase profits.
  • Develop/implement strategies for expansion via financial record preparation and analysis.
  • Dispatches and coordinate driver routes to increase profitability and minimize risks.

Circulating OR RN/Relief Coordinator and Charge RN

Baptist Medical Center
04.2007 - 09.2023

Maintained accurate patient records using EPIC computerized charting system.

Utilized critical thinking skills to assess changes in patient conditions and initiated appropriate interventions or alerted appropriate surgical team members.

Exhibited strong leadership skills by training new staff members on departmental procedures, polices, and protocols.

Assisted physicians and other healthcare professionals during procedures and surgeries via circulating/scrubbing in the OR.

Assisted in intraoperative surgical needs prn via surgical coordination, Charge RN duties, and SPD duties.

Charge RN, Relief House Supervisor, LPN

Pinnacle Pointe Behavioral Hospital
01.2005 - 04.2015

Led and Supervised nursing staff in order to facilitate quality care to clients.

Assigned nursing staff according to existing staffing grid, patient acuity, and staff competency.

Participated in multidisciplinary rounds with psychiatrists in order to review client cases and create comprehensive treatment plans.

Oriented new staff members to facility policies and procedures.

Performed crisis interventions such as de-escalation techniques in order to prevent harm to patients, staff, or self.

Administered medications as prescribed by psychiatrists and medical doctors. Educated clients regarding safe medication use as well as dosage instructions and potential side effects.

Assessed clients' physical and mental status' through observation, vital signs, lab reviews, and medical history review.

Evaluated appropriateness and quality of care provided to patients in protective devices, seclusion, and restraints.

Facilitated psychoeducational groups focused on positive coping skills development, anger management, and relapse prevention.

Assisted medical physicians with examinations and procedures.

Facilitated hospital admissions, transfers, and discharges. Referred patients to specialized health resources and community agencies upon hospital discharge.


Mental Health Technician

Pinnacle Pointe Behavioral Hospital
03.2001 - 01.2005

Facilitated crisis intervention when needed to de-escalate situations involving agitated, violent or suicidal clients.

Encouraged positive behaviors among clients by role modeling positive behavior management techniques and coping skills.

Monitored clients' physical and emotional well-being and reported any unusual findings to unit nurse.

Completed client vital signs, and assisted with ADL tasks.

Participated in meetings with supervisors to discuss client care plans and treatments.

Facilitated safety rounds and supervised client activities.

Assisted with client admissions, transfers, and discharges.

Behavioral Health Specialist

Florence Crittenton Home
02.2002 - 03.2004

Provided care for pregnant teens, new teenage mothers, and newborns in accordance with organizational policies and procedures.

Identified and reported client barriers that may impede progress of recovery goals.

Transported and supported clients during appointments with psychiatrists and other medical professionals.

Facilitated group therapy sessions to promote positive social skills development and problem solving techniques.

Facilitated and monitored clients use of medications as prescribed by physicians.

Education

Diploma - Registered Nurse

Baptist Health School of Nursing
Little Rock, AR
02-2007

License - Licensed Practical Nurse

Baptist Health School of Nursing
Little Rock, AR
01-2005

Bachelor of Arts - Psychology

Philander Smith College
Little Rock, AR
12-2000

Skills

  • Team leadership
  • Strategic thinking
  • Marketing
  • Entrepreneurial and innovative

Certification

Certified Registered Central Service Technician (CRCST)#602175

Timeline

Business Founder/CEO

RDQ Transporters LLC
05.2024 - Current

Circulating OR RN/Relief Coordinator and Charge RN

Baptist Medical Center
04.2007 - 09.2023

Charge RN, Relief House Supervisor, LPN

Pinnacle Pointe Behavioral Hospital
01.2005 - 04.2015

Behavioral Health Specialist

Florence Crittenton Home
02.2002 - 03.2004

Mental Health Technician

Pinnacle Pointe Behavioral Hospital
03.2001 - 01.2005

Diploma - Registered Nurse

Baptist Health School of Nursing

License - Licensed Practical Nurse

Baptist Health School of Nursing

Bachelor of Arts - Psychology

Philander Smith College
Cynthia Jackson