Cynthia Jacobs
Data Entry/Administrative Assistant
Ocala,FL
Summary
Professional administrative expert prepared for this role. Adept at managing office functions, scheduling, and maintaining records with precision in data entry. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with excellent communication, organizational, and multitasking skills. Expertise in scheduling, document management, and maintaining operational flow.
Overview
25
25
years of professional experience
Work History
Pastor’s Wife-Discipleship Teacher-Worship Leader
First Baptist Church Citra
06.1998 - 01.2023
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
- Led programs such as worship, study, fellowship, and service opportunities.
- Designed innovative worship experiences that integrated contemporary elements alongside traditional practices.
- Assisted with organization and implementation of Sunday school activities.
- Facilitated small group discussions aimed at deepening participants'' understanding of core biblical principles and themes.
- Led renovation and expansion project, successfully renovating or remodeling existing sanctuary, multipurpose facility and restroom facilities and classrooms, as well as leading the planning and installation of a prayer garden.
- Supported families during times of crisis with compassionate pastoral care and practical assistance, reinforcing church's role as pillar of support.
- Assisted the Pastor in phone calls, emails and data entry concerning his personal records.
Department Secretary
UF Finance & Accounting Asset Management
09.2008 - 07.2015
- Managed confidential documents, maintaining accuracy and compliance with organizational policies.
- Implemented best practices for administrative tasks, contributing to overall departmental effectiveness.
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Organized travel arrangements for department staff, resulting in cost savings and seamless itineraries for out-of-town engagements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed reception area, answered telephone calls and received packages.
- Promoted a positive work atmosphere by consistently exhibiting professionalism and providing support to colleagues when needed.
- Demonstrated adaptability during times of change or increased workload by managing shifting priorities without sacrificing the quality of work produced.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
MCI Representative
MCI with Florida’s Department of Corrections
08.2003 - 11.2005
- Traveled around north central Florida prisons and held an office at Lowell Reception Center.
- Input approved inmate call list into the MCI phone system.
- Verify each of the ten allowed numbers there were no victims listed.
- Assist the Investigator in an investigation of certain inmates by listening to their calls.
- Oversaw daily operations to ensure compliance with company standards.
- Established quality control measures to maintain high service standards.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
Receptionist
Marion Baptist Association
01.2001 - 08.2002
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Assisted in maintaining office supplies and inventory for seamless daily operations.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
AA - Biblical Studies, Psychology
College of Central Florida
Ocala, FL12-2026
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Santa Fe College
01.2014
Theology, Psychology
The Baptist College of Florida
01.1997
Skills
- I have a strong ability to communicate via email, phone calls and in person I am a person who is responsible and a team player, helping out colleagues to get the job done I am familiar with Word; Outlook and I am quick to operate any data system for keeping data in business I am a leader and work well independently I also work hard to resolve issues that may arise and do very well at problem solving I pride myself in treating everyone how I want to be treated I believe in being approachable with an attention to details while striving to teach our guidelines in business
- Data entry proficiency
- Document preparation
- Calendar management
- Correspondence writing
- Microsoft office
- Task prioritization
- Leadership development
- Crisis management
- Customer relations
- Goal-oriented mindset
- Verbal communication
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteTimeline
Department Secretary
UF Finance & Accounting Asset Management
09.2008 - 07.2015
MCI Representative
MCI with Florida’s Department of Corrections
08.2003 - 11.2005
Receptionist
Marion Baptist Association
01.2001 - 08.2002
Pastor’s Wife-Discipleship Teacher-Worship Leader
First Baptist Church Citra
06.1998 - 01.2023
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Santa Fe College
Theology, Psychology
The Baptist College of Florida
AA - Biblical Studies, Psychology
College of Central Florida