Cynthia Jalbert
Staples, The Office Supply Superstore
Concord,NH
22
years of professional experience
Dependable Print Production Supervisor with extensive experience in managing workflows and optimizing resource allocation. Skilled in problem-solving and multitasking, consistently delivering high-quality print solutions that meet customer needs and enhance satisfaction.
Work History
Print and Marketing Supervisor
22 Years 1 Month- Connected with customers to develop relationships and deliver creative, value-added print and marketing solutions
- Drove customer satisfaction through enhanced engagement, quality service, and community involvement
- Drove customer satisfaction by focusing on customer engagement, quality, and the community
- Consulted with customers, utilizing open-ended questions to present tailored options and deliver comprehensive print solutions that increased sales.
- Supervised daily print production activities to ensure quality and efficiency.
- Managed workflow scheduling, optimizing resource allocation for timely project completion.
- Trained and mentored staff on printing techniques and equipment operation.
- Implemented process improvements that enhanced overall production output.
- Conducted regular quality checks to uphold industry standards and client specifications.
- Maintained inventory of supplies, coordinating procurement to minimize downtime.
- Streamlined print processes for increased efficiency and reduced waste.
- Coordinated with team members to ensure timely completion of printing projects, meeting customer deadlines.
- Developed strong relationships with key clients through excellent communication skills and consistent follow-ups, ensuring repeat business opportunities.
- Resolved customer complaints promptly by addressing their concerns and providing solutions that met their needs.
- Multitasked to keep all assigned projects running effectively and efficiently.
Education
High School Diploma
Skills
Print production management
Multitasking relationship management
Microsoft office
Computer proficiency
Problem-solving abilities
Time management
Accuracy
Organizational skills
Accuracy focus
Dependability
Professionalism
Print production management
Timeline
Print and Marketing Supervisor
Staples, The Office Supply Superstore
09.2004 - CurrentRead More
Keene High School
High School Diploma
Read More