Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Cynthia Jean-Minor

Rosenberg,TX

Summary

Dynamic analyst with a proven track record at Prosperity Bank, adept in Anti Money Laundering Rules and Regulations and Stakeholder Management. Excelled in enhancing compliance accuracy and fostering effective relationships, managing over 15 financial crime cases daily. Achieved significant improvements in operational quality and financial integrity through meticulous analysis and strategic process enhancements.

Overview

12
12
years of professional experience

Work History

BSA/AML Financial Intelligence Unit Analyst

Prosperity Bank
04.2015 - Current
  • Validate Suspicious Activity Reports (SAR) to identify escalated transactions while partnering with Financial Crimes Enforcement Network (FinCEN)
  • Conduct daily investigations into financial claims,
  • Consistently managing up to 15 cases per day with meticulous attention to detail and adherence to regulatory compliance
  • Implement 90 day follow up protocol to confirm the presence or lack thereof of suspicious activity.
  • Monitor Currency Transaction Reports (CTR) for compliance accuracy and submit findings for audit and regulatory purposes
  • Investigate Money Laundering alerts generated by Bank Secrecy Act (BSA) software that reflect risks, loss, and fraudulent activity
  • Maintain detailed records with accuracy, integrity, and confidentiality.

Business Process Analyst

Pulse-Discover Financial Services
03.2014 - 01.2015
  • Managed network adjustments and corrections on behalf of the client and network processor participants
  • Conducted assessments on decision dispute cases throughout various stages of a dispute lifecycle for MultiBillion dollar merchants and card issuers
  • Analyzed complex network rules, case notes, documentation, previous actions, and decisions and reviewed all new documentation received
  • Researched network transactions and conducted analysis on behalf of client and network processor participants
  • Identified and escalated ATM issues including working with appropriate management
  • Communicated with all branches and internal departments to resolve ATM issues including posting ATM entries to general ledger.

Operations Production Coordinator

Capital One Bank
09.2012 - 03.2014
  • Reconciled general ledger accounts to insure the bank would not experience any loss of revenue
  • Online testing worked with team on the detailed test strategies and plans for application based on technical and business specifications in accordance with the bank's standards
  • Participated in stakeholder management within the application project context
  • Ensured that stakeholders receive information that enables fact based decisions to be made
  • Consistently met Quality Assurance performance targets for operational budgeting
  • Investigated any and all ATM claims to protect the bank from fraudulent activities
  • Proactively initiate, develop and maintain effective working relationships with team members.

Education

Bachelor of Science - Business Administration

Strayer University
2018

Skills

  • Anti Money Laundering Rules and Regulations

  • Financial Services Communications

  • Crystal Reports (Reporting Software)

  • Patriot Officer

  • General Ledger

  • Card Operations

  • Microsoft Office

  • Lexis Nexis

  • Cross Functional Collaboration

  • Enhanced Due Diligence (EDD)

  • Verafin

Additional Information

Reconciled general ledger accounts to insure the bank would not experience any loss of revenue, Online testing worked with team on the detailed test strategies and plans for application based on technical and business specifications in accordance with the bank's standards, Participated in stakeholder management within the application project context, Ensured that stakeholders receive information that enables fact based decisions to be made, Consistently met Quality Assurance performance targets for operational budgeting, Investigated any and all ATM claims to protect the bank from fraudulent activities, Proactively initiate, develop and maintain effective working relationships with team members.

References

References available upon request

Timeline

BSA/AML Financial Intelligence Unit Analyst

Prosperity Bank
04.2015 - Current

Business Process Analyst

Pulse-Discover Financial Services
03.2014 - 01.2015

Operations Production Coordinator

Capital One Bank
09.2012 - 03.2014

Bachelor of Science - Business Administration

Strayer University

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Cynthia Jean-Minor