Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Johnson

Prescott,Arizona

Summary

Over 2 years experience in the Behavior Health field and 20 years in administration. I am mature responsible and experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming and have developed solid connections and understanding with clients/patients. Compassionate Behavior Health Tech with an understanding of empathy and proactive care. Helping others in recovery is my biggest passion.

Overview

22
22
years of professional experience

Work History

Behavior Health Technician

Royal Life Centers
Prescott, AZ
11.2022 - Current
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Completed daily client rounds and tracked client movements.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Followed standard admissions procedures and documentation requirements for client intakes.
  • Maintained client and employee areas in good working order and with adequate supplies.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Effectively managed daily charting for each patient.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Prescribed medications and administered oral medicines.

PSE Clerk

United States Post Office
Prescott, AZ
01.2022 - 11.2022
  • Help customers fill out change of address forms.
  • Assisted customers in locating and receiving oversized and standard sized parcels by carrying items to their vehicle.
  • Sorted, scanned and distributed packages and unclaimed mail to their proper location.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Processed packages for delivery and distribution.
  • Helped customers process grievances and complaints.
  • Operated manual/electrical fork lifts.
  • Prioritized and juggled multiple tasks to ensure high quality and timely delivery.

Behavior Health Technician

Royal Life Centers Arizona
Prescott, Arizona
11.2021 - 01.2022
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Completed daily client rounds and tracked client movements.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Followed standard admissions procedures and documentation requirements for client intakes.
  • Maintained client and employee areas in good working order and with adequate supplies.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Effectively managed daily charting for each patient.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Prescribed medications and administered oral medicines.

Patient Facilitator

Beit T' Shuvah
Los Angeles, CA
07.2019 - 11.2021
  • Maintained thorough clinical treatment notes.
  • Supported and counseled clients with drug and alcohol addiction.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Quality Control Inspector

BALCHEM AMERICAS, INC. (TALENTZOK)
Vista, CA
08.2017 - 03.2018
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
  • Recommended improvements to systems and procedures for increased productivity.
  • Oversaw process checks to verify proper completion and correct frequency.
  • Implemented internal auditing practices to create standards and statutory obligation compliance reports.

Administrative Assistant

City of Vista
Vista, CA
12.2016 - 08.2017
  • Established and maintained variety of automated and manual files and records.
  • Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
  • Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
  • Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties.
  • Supported municipal operations by processing financial transactions, reconciling vendor invoices, delivering on-call clerical support to district offices and assisting with month-end accounting.

Clinical Research Coordinator

Zimmer Biomet
Carlsbad, CA
05.2015 - 03.2016
  • Checked electronic data capturing systems for integrity and compliance.
  • Communicated research and analytical findings to research team.
  • Maintained detailed records of experimental protocols and data in laboratory notebooks.
  • Participated in regulatory activities and submission by adhering to independent ethics committee and regulatory board.
  • Delegated tasks to teams developing project schedules, resource requirements and timelines.

Office Manager/Contracts Administration

The Holiday Club
Darwin, Australia
06.2014 - 12.2014
  • Prepared and processed Vacation Package contracts to complete business transactions worth up to $30,000.00.
  • Reviewed proposed contracts against established policies, guidelines and legal requirements to identify critical issues.
  • Developed contract templates and updated policies and procedures to maintain contracting consistency.
  • Established clear review process throughout contract period to assess performance against expectations and requirements.

Hedge Fund Accountant Administrator

ShuvahDeutsche Bank Group
Carlsbad, CA
04.2005 - 09.2011
  • Analyzed financial statements and income statements to review company's financial performance.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Balanced reports and batch summaries to submit for approval.
  • Collaborated extensively with auditors during preliminary and year-end audit processes.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
  • Performed audits of operational and financial areas to check compliance.

Associate Assistant

Seaside Escrow
Carlsbad, CA
02.2003 - 04.2005
  • Supported and counseled clients with drug and alcohol addiction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
  • Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.

Education

GED -

Vista Adult School
Vista, CA
08.2012

CADC -

Marste School Training Services
On-line
07.2022

Skills

  • Healthcare expertise
  • Acute and rehabilitative care
  • Patient positioning understanding
  • Data collection
  • Documentation proficiency
  • Schedule management
  • Efficient data management
  • Recordkeeping
  • File management
  • Team management
  • People skills
  • Working collaboratively
  • Training & Development
  • Organization
  • Vendor account monitoring
  • Bill payment
  • Year-end reporting
  • Check processing
  • Auditing proficiency
  • Petty cash disbursement
  • General ledger entries
  • SAP
  • Vendor relationships
  • Account reconciliation
  • Invoicing and billing
  • Accounting operations management
  • Document analysis
  • Title management
  • Schedule coordination
  • Legal requirements
  • Friendly, positive attitude
  • Conflict resolution
  • Collaboration
  • MS Office

Timeline

Behavior Health Technician

Royal Life Centers
11.2022 - Current

PSE Clerk

United States Post Office
01.2022 - 11.2022

Behavior Health Technician

Royal Life Centers Arizona
11.2021 - 01.2022

Patient Facilitator

Beit T' Shuvah
07.2019 - 11.2021

Quality Control Inspector

BALCHEM AMERICAS, INC. (TALENTZOK)
08.2017 - 03.2018

Administrative Assistant

City of Vista
12.2016 - 08.2017

Clinical Research Coordinator

Zimmer Biomet
05.2015 - 03.2016

Office Manager/Contracts Administration

The Holiday Club
06.2014 - 12.2014

Hedge Fund Accountant Administrator

ShuvahDeutsche Bank Group
04.2005 - 09.2011

Associate Assistant

Seaside Escrow
02.2003 - 04.2005

GED -

Vista Adult School

CADC -

Marste School Training Services

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Cynthia Johnson