Overview
Work History
Education
Skills
References
Timeline
Generic
Cynthia Jolin

Cynthia Jolin

Kansas City,MO

Overview

11
11
years of professional experience

Work History

Shipping Consolation Specialist

Oregon Tool
11.2018 - 11.2024

Demonstrated the ability to identify and solve and resolve shipping and freight issues.

Demonstrated the ability to pay close attention to details when processing freight through Standard Operating Procedures.

Maintained an accurate account during the consolidation and auditing process.

Demonstrated and proficient with company computer systems and RFD scanners to scan products, count and pack them safely for shipments.

Processed and packed daily according to the customer's wants and needs per customer's Transfer Order

Organized warehouse stock on all over picks,

Assembled production pallets.

Handpicked orders for large and small orders.

Worked in several departments;: Consolation ,Mass Merchant, Amazon, Small Parcel, Post Modern Operations.

Used company computer and software systems to consolidate clarify orders.lowed all company policies and procedures to deliver quality work.

Temp Worker

Prologistix Staffing
08.2018 - 11.2018
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
  • Prepared boxes for shipments based on standard sizes.
  • Checked raw materials and completed work for defects affecting product quality.
  • Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
  • Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
  • Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
  • Labeled completed products with standard production information based on each product type.
  • Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
  • Referred to work orders to determine amount and type of materials needed for each order.
  • Helped maintain accurate production record by documenting run totals and materials used.
  • Showcased flexibility and adaptability in learning new software applications quickly, contributing to efficient workplace processes.
  • Facilitated seamless transitions between assignments, ensuring minimal disruption to business operations for each employer.
  • Removed items of deficient quality from line to maintain standards.
  • Assisted with data entry projects, ensuring accuracy and timely completion of essential documents for multiple employers.

Garden Associate/Cashier

Lowe's Home Centers, LLC
07.2016 - 05.2018
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Maintained a clean and inviting garden center environment for both employees and customers alike.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
  • Boosted plant health by diagnosing issues and administering appropriate treatments.
  • Enhanced garden aesthetics by maintaining and pruning plants, shrubs, and trees.
  • Prepared soil for new plantings by tilling, amending and composting.
  • Improved garden safety by identifying hazards and implementing corrective measures.
  • Educated customers on sustainable gardening practices, promoting environmental consciousness.
  • Maximized sales through effective merchandising of plants, tools, and accessories.
  • Maintained lighting systems in gardens to provide proper lighting for safety and aesthetics.
  • Coordinated deliveries of new stock, ensuring timely arrival and proper placement in the garden center.
  • Ensured proper care of delicate or rare specimens by following detailed maintenance protocols.
  • Identified and controlled pests and diseases to keep gardens healthy.
  • Enhanced store aesthetics by regularly updating plant displays and ensuring appealing presentation.
  • Maintained the nursery and garden center, ensuring plants were well-stocked, organized, and visually appealing.
  • Improved safety in garden center by regularly inspecting and addressing potential hazards.
  • Resolved customer complaints with empathy and effective solutions, maintaining positive store environment.
  • Provided personalized gardening advice to customers, leading to increased customer satisfaction and repeat business.
  • Enhanced team morale with positive attitude and willingness to assist in all areas as needed.
  • Organized seasonal promotional events that attracted large number of visitors, boosting sales and visibility.
  • Increased knowledge of local flora and fauna, enabling better customer service and tailored gardening recommendations.
  • Monitored weather forecasts and adjusted care for plants accordingly, minimizing damage from adverse conditions.
  • Improved plant health and reduced waste with diligent watering and fertilizing schedules.
  • Collaborated with team members on large shipments, streamlining unloading and stocking process.
  • Assisted in inventory management to keep popular items in stock, contributing to higher sales.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Taxi Cab Driver

Virgin Valley Cab
06.2013 - 05.2018
  • Arrived on time to customer appointments.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Executed precise navigation using GPS systems to optimize routes and minimize travel time.
  • Calculated rides costs, received money, and returned change.
  • Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
  • Navigated extensive road networks skillfully to reach destinations swiftly while avoiding congested routes.
  • Handled cash transactions efficiently, providing accurate change when necessary and maintaining a balanced cash drawer at all times.
  • Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.
  • Contributed positively to the overall reputation of the taxi service provider through consistent adherence to quality standards in all interactions.
  • Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
  • Developed strong knowledge of local geography, landmarks, and attractions to provide exceptional service to tourists.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Resolved conflicts or complaints professionally, prioritizing customer satisfaction in any given situation.
  • Established rapport with clients through friendly conversation and attentive listening skills.
  • Streamlined pick-up processes by effectively communicating with dispatchers on trip details and availability status.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Provided mobility to assistance to disabled passengers.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Managed accurate records of fares, trips, and expenses for company reporting requirements.
  • Adapted quickly to changing traffic conditions while maintaining composure under pressure.
  • Collaborated closely with fellow drivers to share best practices for improved performance across the team.
  • Utilized downtime between trips productively by monitoring industry trends and staying updated on city developments affecting taxi services.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Ensured proper maintenance of the taxi cab, performing routine checks and addressing mechanical issues promptly.

Education

Associate Degree - Office Management And Technology

University of Anchorage Alaska
Anchorage, AK/Palmer AK
05.1995

Diploma - History And Civics

Evanston Sr. High School
Evanston, WY
05.1975

Skills

  • Customer Relations
  • Documentation Management
  • Quality Assurance
  • Management collaboration
  • Team performance improvement
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Multitasking
  • Attention to Detail
  • Multitasking Abilities
  • Organizational Skills
  • Written Communication
  • Task Prioritization
  • Excellent Communication
  • Problem-solving abilities
  • Analytical Thinking
  • Relationship Building
  • Team building
  • Decision-Making
  • Active Listening
  • Process Improvement
  • Reliability
  • Problem-solving aptitude
  • Audit reporting
  • Quantitative skills
  • Effective Communication
  • Adaptability and Flexibility
  • Interpersonal Skills
  • Customer Relationship Management
  • Goal Setting
  • Professionalism
  • Time management abilities
  • Sales Strategies

References

Debra Allen

Ex Coworker/Oregon Tool

Kansas City, Kansas

913-290-3972


Debbie Meier-Friend

Kansas City, Missouri

913-568-2996


Alan Stanger-Neighbor

816-456-1440


Timeline

Shipping Consolation Specialist

Oregon Tool
11.2018 - 11.2024

Temp Worker

Prologistix Staffing
08.2018 - 11.2018

Garden Associate/Cashier

Lowe's Home Centers, LLC
07.2016 - 05.2018

Taxi Cab Driver

Virgin Valley Cab
06.2013 - 05.2018

Associate Degree - Office Management And Technology

University of Anchorage Alaska

Diploma - History And Civics

Evanston Sr. High School
Cynthia Jolin