Cynthia Jumper

Greet each student and guests passing through the Dining Hall doors, while processing their payment, whether it be wiping a Dickinson ID card, or running a credit card.

The Door Checker should make every effort to positively engage the guest with conversation while facilitating the flow of customers through the door.

I schedule our Door Monitor Team and provide assistance and communication to provide the best possible service to our students and guests.

• Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
• Conducted move-out and move-in inspections to determine charges for damages and market readiness.
• Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
• Prepared and processed lease and rental applications.
• Communicated effectively with owners, residents, and on-site associates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Kept properties in compliance with local, state, and federal regulations.
• Delivered emergency 24-hour on-call service for tenants on building issues.

• Collected room deposits, fees, and payments.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained confidentiality of sensitive data to protect customer and business information.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
• Provide the guest with excellent customer service to give them the best possible hotel experience.