Cynthia Klinger

Babysitting Grandchildren, exercise at the YMCA, classes at Troutfit, gardening, canning

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
• Trained and motivated employees to perform daily business functions.
• Assessed income and expenses and adapted plans to improve profit levels.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
• Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.

• Identified crucial evidence through meticulous examination of financial records, leading to successful prosecution.
• Conducted background checks and due diligence investigations for potential clients, minimizing organizational risk.
• Ensured consistency across multiple investigations by developing and implementing standard operating procedures, resulting in higher quality outcomes.
• Improved case resolution efficiency by streamlining data analysis processes.
• Established and maintained relationships with industry contacts to facilitate information-sharing during complex investigations.
• Developed comprehensive reports for law enforcement agencies, aiding in the apprehension of criminal suspects.
• Enhanced team collaboration by providing regular updates and feedback on investigative findings.
• Completed thorough reviews of case files, ensuring accuracy and compliance with regulatory requirements.
• Played a pivotal role in the successful conclusion of high-profile cases by performing detailed analyses of digital evidence.
• Maintained strict confidentiality throughout all phases of investigations, safeguarding sensitive information at all times.
• Documented findings and prepared detailed reports.
• Collaborated with federal agencies on investigations.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Carefully documented statements, observations, and evidentiary materials.
• Collected information pertaining to criminal proceedings and performed investigations to resolve cases.

• Collaborated with cross-functional teams to identify fraud trends and develop proactive strategies against future threats.
• Leveraged advanced technology tools to analyze large datasets efficiently, identifying key patterns and connections relevant to investigations.
• Contributed to overall department success by proactively identifying new areas for growth or expansion based on emerging trends in criminal activity.
• Assisted in policy development by incorporating insights from investigative work into company guidelines and procedures.
• Mentored junior analysts, sharing best practices and fostering a positive learning environment.
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
• Conducted interviews with witnesses and clients.
• Created useful and timely intelligence products to support field operations.
• Produced multi-source intelligence reports and products for different agency customers.
• Verified visitor security clearances and eligibility for access into SCIFs.
• Identified crucial evidence through meticulous examination of financial records, leading to successful prosecution.