Cynthia Latorre
Tenafly
Summary
Dynamic and adaptable professional with five years of experience in fast-paced, client-focused environments. Skilled in building strong relationships, providing exceptional service, and managing multiple tasks efficiently. Known for excellent communication, problem-solving, and organizational abilities that contribute to operational success. Eager to transfer a diverse skill set to a new career path, bringing value through a strong work ethic, leadership, and dedication to achieving team goals.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Stem Regen Medical
12.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
VIP Hospitality Host
Sapphire 39
03.2022 - Current
- Developed strong relationships with guests, leading to increased loyalty and referral rates.
- Managed guest requests efficiently, resulting in satisfied customers and repeat business.
- Maintained discretion and confidentiality at all times, ensuring the privacy of VIP guests and their personal information.
- Assisted in planning exclusive private parties/functions held at the venue by closely working with event coordinators and other key staff members.
Physical Therapy Assistant/Secretary (PTA)
Holistic Manual Physical Therapy
01.2021 - 03.2022
- Supported the Physical Therapist by preparing treatment areas, ensuring a safe and hygienic environment for approximately patients 10 patients a day
- Managed patient scheduling, maintained detailed records, and delivered outstanding customer service
- Documented patient progress and effectively communicated findings to the therapist for review
- Provided patient education on post-treatment care, exercises, and rehabilitation practices
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Copy and Print Department Manager
Staples
09.2019 - 12.2020
- Delivered top-tier customer service, addressing customer needs and offering product recommendations
- Efficiently processed sales transactions, including cash and credit card payments
- Maintained a well-organized department, overseeing inventory and ensuring a clean sales floor
- Responded to customer inquiries and provided guidance on store policies and product offerings
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Education
Associate of Science - Business Administration
Bergen Community College
Skills
- Collaborative Leadership
- Flexible and Adaptable
- Meticulous Attention to Detail
- Time and Priority Management
- Startegic Problem Solving
- Sales Revenue Optimization
- Relationship Building and Networking
Systems
- MS Office
- Excel
- POS Systems
- Quickbooks
- Bill
Languages
Spanish
Native or Bilingual
Interests
Although my current career path differs from my interests, I am passionate about health and nutrition, particularly the connection between gut health, brain function and skin health I believe that diet plays a crucial role in overall well-being and the future health of generations As I look to transition into a new career, I am eager to apply my knowledge and enthusiasm for nutrition to make a meaningful impact, guiding others toward healthier lifestyle choices
Timeline
Front Desk Receptionist
Stem Regen Medical
12.2024 - Current
VIP Hospitality Host
Sapphire 39
03.2022 - Current
Physical Therapy Assistant/Secretary (PTA)
Holistic Manual Physical Therapy
01.2021 - 03.2022
Copy and Print Department Manager
Staples
09.2019 - 12.2020
Associate of Science - Business Administration
Bergen Community College
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