Cynthia Lawrence
Weston,FL
Summary
Dependable, hard working and self-motivated individual with many years of experience in restaurants and retail settings. Proficient in food preparation and kitchen organization. Skilled in working with diverse teams.
Overview
38
38
years of professional experience
Work History
Restaurant Worker
Mission BBQ
09.2020 - Current
- Enhanced kitchen efficiency by diligently prepping ingredients and organizing work stations.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and regulations.
- Contributed to positive online reviews by delivering consistent high-quality service to all guests.
- Increased repeat business through friendly interactions with customers and remembering their preferences.
Manager
Great Oak Pet Resort
05.2016 - 09.2019
- Responsible to ensure a safe and loving place for people to entrust their pets.
- Duties included the daily operations of running the business.
- Built strong relationships with customers and their pets.
Assistant Manager
Boston Market
02.2011 - 02.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager
Dunkin Donuts
03.2010 - 02.2011
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Restaurant General Manager
Taco Bell
02.2004 - 02.2010
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Manager
Exxon Gas Station
02.2001 - 02.2004
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Car Rental Manager
Snappy Car Rental
02.1996 - 02.2001
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with local businesses, promoting partnerships and referrals.
- Assisted customers in selecting appropriate vehicles based on their needs, preferences, and budget constraints.
- Implemented marketing strategies to increase brand awareness and drive rental sales growth.
- Trained and mentored staff members to improve overall team performance and knowledge of company policies.
Head Baker
Morrison's Cafeteria
02.1988 - 02.1996
- Produced consistently high-quality baked goods for customers.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared dough for variety of pastries, cakes and breads.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Followed food safety standards when handling ingredients.
Cashier
Winn Dixie
02.1986 - 02.1998
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
N. Miami Senior High
North Miami, FLSkills
- Food Service Background
- Customer Service
- Supervisory/Management skills
- Safe Food Handling
- Reliable and Responsible
- Flexible Schedule
- Able to work with all cultural backgrounds
Additional Information
I can provide many accolades from my current employer to exemplify my work ethic.
Timeline
Restaurant Worker
Mission BBQ
09.2020 - Current
Manager
Great Oak Pet Resort
05.2016 - 09.2019
Assistant Manager
Boston Market
02.2011 - 02.2012
Manager
Dunkin Donuts
03.2010 - 02.2011
Restaurant General Manager
Taco Bell
02.2004 - 02.2010
Manager
Exxon Gas Station
02.2001 - 02.2004
Car Rental Manager
Snappy Car Rental
02.1996 - 02.2001
Head Baker
Morrison's Cafeteria
02.1988 - 02.1996
Cashier
Winn Dixie
02.1986 - 02.1998
High School Diploma -
N. Miami Senior High
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