Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Layman

Hanna,OK

Summary

Administrative professional with solid background in office management and clerical tasks with several years of experience. I am a very organized and reliable professional who focuses on efficiency and precision. I am skilled in managing office tasks, maintaining records with accuracy and excellent customer service.

I am capable of handling multiple tasks simultaneously with a high degree of accuracy in order to meet deadlines.

Overview

12
12
years of professional experience

Work History

Administration Clerk

Henryetta Public School
05.2021 - Current


  • Established and maintained standard office procedures.
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
  • Maintained confidentiality of sensitive information with strict adherence to policies and procedures.
  • Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
  • Participated in regular training sessions to stay up-to-date with company policies and industry best practices, ensuring consistent adherence to established guidelines.
  • Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
  • Received and entered vendor bills, printed checks and set up electronic debits.
  • Worked with vendors and management to resolve issues quickly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Entered figures using 10-key calculator to compute data quickly.
  • Matched purchase orders with invoices and recorded necessary information.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.


Scheduling Clerk

Stigler Health and Wellness Center
06.2019 - 05.2021
  • Reduced appointment conflicts for improved customer satisfaction through meticulous attention to detail in managing calendars.
  • Improved office efficiency with thorough record-keeping of appointments, reschedules, and cancellations.
  • Boosted client retention rates through courteous handling of appointment reminders and follow-ups via phone calls or emails.
  • Contributed to a well-organized workplace by consistently updating electronic calendars with pertinent information regarding appointments.
  • Provided exceptional customer service, assisting clients with booking appointments and resolving scheduling issues.

Administrative Assistant

Hanna Public Schools
08.2012 - 05.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Minutes clerk for the Board of Education.
  • Payroll and Insurance Coordinator
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Maintained inventory of office supplies and placed orders.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Associate of Science - Pre-Law

Connors State College
Warner, OK
01-1996

Skills

  • Data entry proficiency
  • Customer communication
  • Confidentiality
  • File organization
  • Expense tracking
  • Editing and proofreading
  • Paperwork and documentation
  • Inventory management

Timeline

Administration Clerk

Henryetta Public School
05.2021 - Current

Scheduling Clerk

Stigler Health and Wellness Center
06.2019 - 05.2021

Administrative Assistant

Hanna Public Schools
08.2012 - 05.2019

Associate of Science - Pre-Law

Connors State College

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Cynthia Layman