Cynthia Leiva
Lawrenceville,MI
Summary
I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am also a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Office Manager/Front Desk Receptionist
CPACS
Lawrenceville, GA
07.2020 - 05.2023
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Supported HR functions such as onboarding new employees, conducting interviews, administering benefits.
- Implemented effective strategies to increase operational efficiency within the department.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Performed additional tasks assigned by senior management staff.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Assisted in the preparation of presentations and other documents as needed.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Managed, scheduled and coordinated office functions and activities for employees.
- Reviewed files and records to obtain information and respond to requests.
- Responded promptly to customer inquiries via phone or email.
- Processed invoices from vendors in an accurate and timely manner.
- Coded and entered daily invoices with in-house accounting software.
- Maintained a calendar of events, meetings, conferences, appointments.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Created monthly reports on office expenses and budgets.
Education
High School Diploma -
Berkmar High School
Lilburn, GA05-2017
Skills
- Proposal Writing
- Administrative Support
- Workflow Coordination
- Performance Monitoring
- Customer Service
- Supply Replenishment
- Training and Coaching
- Task Delegation
- Scheduling and Calendar Management
- Workflow Planning
- Event Coordination
- Relationship Building
Languages
Spanish
Professional
English
Professional
Certification
- Interpretation Certification from GA State
References
References available upon request.
Timeline
Assistant Office Manager/Front Desk Receptionist
CPACS
07.2020 - 05.2023
High School Diploma -
Berkmar High School
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