Cynthia Leong
Administrative
San Francisco,CA
Summary
Dynamic professional with a proven track record at the San Francisco Municipal Transportation Agency, excelling in team productivity and project management. Bilingual in Cantonese, I leverage strong organizational skills and effective communication to mentor staff and enhance operational efficiency, achieving significant improvements in workflow. Demonstrates strong analytical, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Capacity to learn and apply new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Division Management Staff
San Francisco Municipal Transportation Agency
10.2024 - 10.2025
- Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment.
- Assist staff in performing a variety of administrative tasks.
- Set up filling system, scan and process workers compensation RFL's, Trapeze data entry and assist with manager projects.
- Support 280 operators with worker's comp leaves, badges request.
- Create Excel sheet for new operator's entries.
- Receiver duties: putting the paddles together in a timely order for the operator routes for the day.
Legal Calendar Coordinator
D'Andre Law, LLP
01.2014 - 04.2020
- Coordinated schedules and appointments to optimize time management for team members.
- Assisted in maintaining calendar systems, ensuring accurate and timely updates.
- Organized and prioritized calendar entries to enhance workflow efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Schedule depositions for 13 attorneys, arrange certified court reporters and interpreters for depositions, schedule QME. AME and arbitrations.
- administrative office duties, e-file, scan, menus software and microsoft outlook 365.
Manager
Star Reporting Services, Inc.
12.2008 - 12.2013
- Led team in delivering high-quality reporting services, ensuring client satisfaction and project timelines.
- Developed and implemented strategic initiatives to enhance operational efficiency and service quality.
- Managed resource allocation, optimizing workflow processes to meet demanding project requirements.
- Accomplished multiple tasks within established timeframes.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Coordinated depositions with attorneys, hearing, certified court reporter and interpreters within the work day.
- Locate conference room, office duties: RB-8 software, cd-roms, realtime, transcripts production, involves, collections, issue checks to vendors and independent contractors, contract negotiations with city and state, DIR and AAC hearings.
Education
GED -
Galileo High School
San Francisco, CASkills
- Customer relations
- Bilingual in Cantonese
- Positive attitude
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Professional and courteous
- Budget management
Certification
Certificate of Completion Award for Career Pathways Program
Languages
English
Professional Working
Chinese (Cantonese)
Professional Working
Timeline
Division Management Staff
San Francisco Municipal Transportation Agency
10.2024 - 10.2025
Legal Calendar Coordinator
D'Andre Law, LLP
01.2014 - 04.2020
Manager
Star Reporting Services, Inc.
12.2008 - 12.2013
GED -
Galileo High School