Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Cynthia Longcrier

Orange Beach,AL

Summary

Dedicated Medical Assistant with extensive experience at Ascension Sacred Heart, skilled in HIPAA compliance and patient care coordination. Proven ability to enhance clinic efficiency and patient satisfaction through compassionate communication and effective scheduling. Committed to maintaining high standards of care while supporting diagnostic procedures and ensuring patient comfort.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

Ascension Sacred Heart
06.2020 - Current
  • Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow and patient comfort.
  • Managed electronic health records, maintaining accuracy and confidentiality of patient information.
  • Coordinated patient scheduling and follow-up appointments, optimizing clinic operations and minimizing wait times.
  • Trained new medical assistants on clinical protocols and administrative tasks to enhance team efficiency.
  • Administered patient assessments and collected vital signs to ensure accurate health evaluations.
  • Assisted in the preparation of examination rooms, ensuring compliance with safety and hygiene standards.
  • Prepared examination rooms and assisted physicians during patient procedures, enhancing workflow efficiency.
  • Managed electronic health records, ensuring compliance with HIPAA regulations and improving data accuracy.
  • Coordinated patient scheduling and follow-ups, optimizing clinic operations and reducing wait times.
  • Educated patients on treatment plans and medication instructions, fostering informed healthcare decisions.
  • Trained new staff on clinical protocols and office procedures, promoting a collaborative team environment.
  • Implemented quality control measures for laboratory tests, increasing reliability of diagnostic results.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Streamlined administrative processes by introducing digital tools, enhancing overall operational efficiency.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Enhanced patient care by efficiently performing routine tests and measurements.
  • Collaborated with the healthcare team to create personalized care plans for patients.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
  • Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
  • Measured patient spirometry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Streamlined office procedures for faster processing of insurance claims and patient paperwork.
  • Ensured accurate billing by diligently verifying insurance information for each patient visit.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Medical Assistant

Clearway Pain Solutions Institute
02.2013 - 06.2025
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Managed electronic health records, ensuring compliance with HIPAA regulations and improving data accuracy.
  • Administered patient assessments and collected vital signs to ensure accurate health evaluations.
  • Prepared examination rooms and assisted physicians during patient procedures, enhancing workflow efficiency.

CNA

Golden Living Nursing Home
02.2004 - 04.2012
  • Provided compassionate care to patients, ensuring comfort and dignity in daily activities.
  • Assisted with mobility and personal hygiene, promoting independence and quality of life for residents.
  • Monitored patient vital signs, reporting changes to nursing staff for timely intervention.
  • Collaborated with healthcare team to develop individualized care plans based on patient needs.

Education

Associate of Science - Nursing

Virginia College
Pensacola, FL
12-2004

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • Direct patient care
  • Patient-focused care
  • Reliable team player
  • Procedure assistance
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Medical procedures
  • Laboratory specimen collection
  • Maintaining confidentiality
  • Appointment setting
  • Compassionate caregiver
  • Patient care coordination
  • Patient flow management
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Sterile technique

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Supervised team of [Number] staff members.10

Certification

  • RMA - Registered Medical Assistant

Languages

English
Professional Working

Timeline

Medical Assistant

Ascension Sacred Heart
06.2020 - Current

Medical Assistant

Clearway Pain Solutions Institute
02.2013 - 06.2025

CNA

Golden Living Nursing Home
02.2004 - 04.2012

Associate of Science - Nursing

Virginia College
Cynthia Longcrier