Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Cynthia Lopez

Greenfield,CA

Summary

Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.

Overview

28
28
years of professional experience
1
1
Certification

Work History

HR Manager

REFCO Farms LLC.
12.2019 - Current
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Facilitated organizational change through effective communication and collaboration with senior management.
  • Supported business growth by developing talent acquisition strategies that targeted top industry professionals.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Processed employee claims involving performance issues and harassment.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Coordinated technical training and personal development classes for staff members.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Streamlined onboarding processes by creating and implementing comprehensive checklists for new hires.
  • Ensured a positive onboarding experience by addressing any concerns or issues promptly and effectively.
  • Managed scheduling of new hire training sessions, maximizing efficiency across multiple departments.
  • Evaluated the effectiveness of onboarding programs by tracking employee performance, engagement, and satisfaction levels.
  • Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
  • Established strong relationships with hiring managers to ensure seamless transitions for new employees from recruitment to onboarding stages.
  • Oversaw updates to internal documentation related to the onboarding process, keeping information current and accessible for all staff members.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
  • Streamlined the payroll process for increased efficiency through implementing new software tools.
  • Reduced the time spent on manual data entry tasks by automating key aspects of the payroll process.
  • Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
  • Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
  • Kept management informed about important changes in tax laws that could impact company finances or operations.
  • Played a key role in implementing a new timekeeping system that led to more accurate reporting of hours worked across departments.
  • Quarterly Taxes DE9/DE9C, 941 Tax & Annual 943

HR Manager

D&J Packing LLC
04.2014 - 12.2019
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Liaised between multiple business divisions to improve communications.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Fostered positive work environment through comprehensive employee relations program.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Motivated employees through special events and incentive programs.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.

Payroll Clerk, Receptionist/HR Admin

Scheid Vineyards
05.2013 - 04.2014
  • Answer phones, scan documents, File, review weekly timesheets, enter time for employees, reconcile contract labor invoices for vineyard and winery department
  • Enter time and equipment used during harvest season for employees using machine harvesters
  • Assist in entering piece rate information into spreadsheets
  • Enter chemical and fertilizer data into the system and complete the monthly usage report to send to Monterey County
  • Answer phones, file, data entry, create safety meeting logs, scan documents to the system and file to appropriate folders, assist HR director, Translate documents, translate in meetings.

Teller, Vault Teller, Sr. Teller

Santa Barbara Bank & Trust
06.2000 - 04.2013
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Assistant Manager

Dairy Queen
06.1996 - 06.2000
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Education

High School Diploma -

Gonzales High School
Gonzales, CA
01.2000

Skills

  • Benefits Administration
  • Employee Relations
  • Retention Strategies
  • Employment law
  • Health benefits
  • Succession Planning
  • Employee evaluations
  • Onboarding and Orientation
  • Payroll Oversight
  • Company policies
  • Recruitment Strategies
  • HR processes
  • Workers' compensation
  • Payroll
  • Training programs
  • HR policies and procedures
  • Recruitment
  • Staff Management
  • Recordkeeping
  • Leadership Development
  • Internal Communications
  • Recruitment Oversight
  • Microsoft Office proficiency
  • Microsoft Office and Docusign
  • Training development
  • Talent management
  • Company organization
  • Human Resources Operations
  • Operations Management
  • Problem-solving abilities
  • Decision-Making
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Interpersonal Communication

Certification

  • Pesticide Safety Trainer
  • CPR Certified
  • HR Certification
  • CA State Notary
  • CA Loan Signing Certification

Accomplishments

  • Documentation
  • Process Improvement
  • Protective Services

Languages

Spanish
Native or Bilingual

Timeline

HR Manager

REFCO Farms LLC.
12.2019 - Current

HR Manager

D&J Packing LLC
04.2014 - 12.2019

Payroll Clerk, Receptionist/HR Admin

Scheid Vineyards
05.2013 - 04.2014

Teller, Vault Teller, Sr. Teller

Santa Barbara Bank & Trust
06.2000 - 04.2013

Assistant Manager

Dairy Queen
06.1996 - 06.2000

High School Diploma -

Gonzales High School

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Cynthia Lopez