Cynthia Lopez
Santa Maria,CA
Summary
Dynamic professional with a strong work ethic and integrity, experienced in enhancing customer satisfaction at J.J.'S Market. Proven ability in culinary preparation and food safety compliance, successfully cultivating a loyal customer base as a restaurant owner. Recognized for creating inviting atmospheres and delivering exceptional dining experiences that consistently exceed expectations.
Overview
15
15
years of professional experience
Work History
Cashier
Smart And Final
Santa Maria, CA
08.2020 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting
- Trained team members on cash register operation and cash handling.
Store Associate/Deli Manager
J.J.'S Market
Arroyo Grande, CA
02.2018 - 11.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Restaurant Owner/Operator
Self-employed
Orcutt CA.
04.2010 - 07.2013
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CACertificate Industrial Codings -
Alan Hancock
Santa Maria, CASkills
- Work ethic and integrity
- Patience and empathy
- Culinary preparation
- Food safety compliance
- Sanitation standards
- Seasonal menu development
- Food presentation
Accomplishments
- Promoted to Head Cashier after only 6 months for exceptional performance.
- Documented and monitored inventory which led to timely order fulfillment.
- Awarded Cashier of the Year 2consecutive years.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cashier
Smart And Final
08.2020 - Current
Store Associate/Deli Manager
J.J.'S Market
02.2018 - 11.2020
Restaurant Owner/Operator
Self-employed
04.2010 - 07.2013
High School Diploma -
Arroyo Grande High School
Certificate Industrial Codings -
Alan Hancock