Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Cashier

Cynthia Lopez

Santa Maria,CA

Summary

Dynamic professional with a strong work ethic and integrity, experienced in enhancing customer satisfaction at J.J.'S Market. Proven ability in culinary preparation and food safety compliance, successfully cultivating a loyal customer base as a restaurant owner. Recognized for creating inviting atmospheres and delivering exceptional dining experiences that consistently exceed expectations.

Overview

15
15
years of professional experience

Work History

Cashier

Smart And Final
08.2020 - Current


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Communicated with customers and team members to solve problems.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting
  • Trained team members on cash register operation and cash handling.


Store Associate/Deli Manager

J.J.'S Market
02.2018 - 11.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Restaurant Owner/Operator

Self-employed
04.2010 - 07.2013
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Expanded catering services for private events resulting in increased revenue streams from off-site offerings.

Education

High School Diploma -

Arroyo Grande High School
Arroyo Grande, CA

Certificate Industrial Codings -

Alan Hancock
Santa Maria, CA

Skills

  • Work ethic and integrity
  • Patience and empathy
  • Culinary preparation
  • Food safety compliance
  • Sanitation standards
  • Seasonal menu development
  • Food presentation

Accomplishments

  • Promoted to Head Cashier after only 6 months for exceptional performance.
  • Documented and monitored inventory which led to timely order fulfillment.
  • Awarded Cashier of the Year 2consecutive years.



Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Cashier

Smart And Final
08.2020 - Current

Store Associate/Deli Manager

J.J.'S Market
02.2018 - 11.2020

Restaurant Owner/Operator

Self-employed
04.2010 - 07.2013

High School Diploma -

Arroyo Grande High School

Certificate Industrial Codings -

Alan Hancock

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