Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Order Service Representative
HSN
Clearwater, FL
08.2011 - Current
Assisted customers with inquiries, order placement and product information.
Processed orders accurately and efficiently in a timely manner.
Managed customer accounts by providing accurate information regarding pricing, availability and delivery dates.
Identified potential problems that may affect the order process and provided solutions to resolve them.
Utilized computer systems to enter data, track orders, generate reports and communicate with other departments.
Maintained records of customer interactions, complaints, comments and account statuses.
Represented work unit at meetings to serve as a liaison for requests and complaints.
Exceeded established goals while leveraging customer service, sales, and employee management best practices.
Mentored new and struggling team members to support company needs.
Chi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez AcadamyChi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez Acadamy