Cynthia M. Ochoa

• Manage Employee Relations, Benefits & Compensation, Workplace Compliance and Employee Development with an ISO9001 mindset.
• Develop, Implement and Direct HR Policies, Training Compliance, along with Benefits Administration for Health, Dental, Vision, 401k and Life AD&D employee benefit policies.
• Assure a precision on Semi-Monthly payroll of US & Mexico based staff and association with the EXPAT Mexican Taxes withholding.
• Lead Human Resource Administrative functions which includes Payroll, Benefits, Recruiting/Interviewing, Risk Management and Employee Training/Development Process. Serve as the direct contact for all services and providers associated with Human Resources and Administration.
• Exert in Accounting duties with hands on as needed with Receivables and Payables at the Corporate Level and dealing with Administrative Functions.

• At an HR standpoint drove a mass layoff/plant closure.
• Designed Retention/Lay Off Procedures.
• Coordinated Out Placement with Local WorkForce Solutions, Staffing Agencies and Career Centers
• Assured compliance with Dislocated Workers Unit and Department of Labor on Laws and Procedures associated with mass layoff/plant closure.
• Assisted employees with 401k Election of Benefits and Health Insurance COBRA options.
• Handled all Human Resources tasks; injuries (workers comp), payroll, personnel files.

• Achieved growth in assigned responsibilities. Controlled turnover from 80% to 65% in 2007. Diminished accident claims by ½ in comparing 2006 to 2007 where previously the claims were increasing at a 50%.
• Managed workflow of 5 workstations: HR, Payroll, Risk Management, Accountability/Attendance and Safety/Security.
• Recruited, Interviewed and Hired all Staff (exempt and non-exempt, hourly and salaried).
• Provided advice and council to management and supervisors regarding HR policies and practices.
• Assured growth and development for new and existing hires.
• Prepared employment, headcount, payroll, safety reports as needed for the organization.
• Human Resources Generalist
• Developed a complete Standard Operating Procedures Manual (SOP). Procedures now serve as a guide for new hires and future departmental growth.
• Offered support to HR staff to assure understanding of HR, Payroll and Safety procedures.
• Conducted New Recruits’ Orientation; pre-employment tests, reference and background checks.
• Administered assistance to the VP of HR and The CEO.
• Risk Management
• Created a Safety Manual to assure companies diminishing accident claims.
• Maintained all injury and incident claims; which included close communication with Doctors, Therapists and Specialists.
• Complied with OSHA reporting policies and procedures.
• Worked Hand in Hand with Safety & Security Manager to assure completion of a corrective action plan after each injury claim.
• Over sought Health and Life Insurance Benefits administration to assure proper attention of new additions and terminations.