Cynthia Maggard
Oneida,KY
Summary
Dynamic Registered Nurse with extensive experience at AdventHealth, excelling in patient assessment and medication administration. Demonstrated compassion and effective communication, enhancing patient satisfaction and outcomes. Proven ability to collaborate with interdisciplinary teams and implement health promotion strategies, particularly in diabetes management and telemetry monitoring. Committed to delivering high-quality care and improving patient experiences.
Overview
26
26
years of professional experience
1
1
Certification
Work History
RN PCU
AdventHealth
Manchester, KY
08.2021 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
RN, Diabetic Educator
AdventHealth
Manchester, KY
07.2018 - 08.2021
- Assessed clinical education needs and patient and client teaching using variety of methods.
- Coordinated training programs with area universities, clinics, hospitals, health agencies, and vocational schools.
- Developed, conducted, and coordinate health needs assessments and other public health surveys.
- Prepared and distributed health education materials, such as reports, bulletins and visual aids, to address diabetes and other public health concerns.
- Established partnerships with community organizations to provide additional resources related to health education.
- Participated in various local health fairs and coalitions.
- Worked 2 jobs during this time
Telemetry Registered Nurse
Hazard ARH
Hazard, KY
06.2018 - 08.2018
- Decreased patient complications through diligent monitoring of vital signs, lab results, and other telemetry data.
- Enhanced patient care by accurately interpreting cardiac monitor readings and promptly reporting critical findings to healthcare team.
- Prevented life-threatening complications by quickly recognizing early warning signs of deterioration in critically ill patients under close observation.
- Administered prescribed medications safely and effectively while closely monitoring potential side effects or adverse reactions.
- Enhanced teamwork within the telemetry unit through active participation in daily huddles, shift handoffs, and collaborative problem-solving sessions.
- Provided patients with information on such subjects as side effects from medications and benefits of proper nutrition to help promote better outcomes.
- Maintained accurate and comprehensive electronic health records for all patients under care, facilitating seamless communication among healthcare team members and continuity of care across shifts.
- Ensured patient safety through vigilance in infection control practices, falls prevention strategies, and medication administration protocols.
- Administered heart and blood pressure medication to cardiac patients as prescribed by physicians.
- Optimized workflow efficiency within the unit by prioritizing tasks according to urgency and collaborating with fellow nurses during peak periods of activity.
LPN Team Lead
AdventHealth Primary Care Clinic
Manchester, KY
03.2012 - 07.2018
- Contributed to cost-saving initiatives within the department without compromising the quality of nursing services provided.
- Maintained high-quality nursing care with thorough monitoring of patient needs and progress.
- Managed complex patient cases effectively, collaborating with interdisciplinary teams to develop comprehensive care plans.
- Collaborated with other healthcare professionals effectively, ensuring seamless coordination between departments during patient transfers or consultations.
- Evaluated staff performance regularly, providing constructive feedback to improve skills and address areas of concern.
- Assessed the effectiveness of infection control measures routinely, making recommendations for improvements when needed.
- Ensured efficiency in nursing services, delegating tasks according to individual skillsets and expertise.
- Monitored inventory levels of medical supplies closely, ordering necessary items promptly to prevent shortages.
- Reduced medication errors by implementing stringent protocols for medication administration and documentation.
- Was the leader of the vaccine for children program VFC
- Worked in multiple areas such as Pediatric Clinic, Womens Clinic & Primary Care clinic
Certified Pharmacy Technician
Medi Center Drug / Clay Community Pharmacy
Manchester, KY
03.1999 - 03.2010
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Managed opening and closing duties for pharmacy.
Education
High School Diploma -
Oneida Baptist Institute
OneidaAssociate of Applied Science - Registered Nursing
Hazard Community College
Hazard05-2018
Associate of Applied Science - LPN
Hazard Community College
Hazard, KY12-2011
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Geriatric care
- Health promotion
- Pediatric advanced life support
- Advanced cardiac life support
- Medication and IV administration
- Direct patient care
- Patient assessment
- Team coordination
- Precepting
- Licensed RN
- Professional bedside manner
- HIPAA education
- Diabetes management
- Advanced cardiac life support (ACLS) certification
- Telemetry monitoring
Accomplishments
Was awarded "Best of the Best" at Adventhealth
Certification
- PALS - Pediatric Advanced Life Support
- NIHSS certified
- ACLS certified
- CDCES (certified diabetes care and education specialist)
Timeline
RN PCU
AdventHealth
08.2021 - Current
RN, Diabetic Educator
AdventHealth
07.2018 - 08.2021
Telemetry Registered Nurse
Hazard ARH
06.2018 - 08.2018
LPN Team Lead
AdventHealth Primary Care Clinic
03.2012 - 07.2018
Certified Pharmacy Technician
Medi Center Drug / Clay Community Pharmacy
03.1999 - 03.2010
High School Diploma -
Oneida Baptist Institute
Associate of Applied Science - Registered Nursing
Hazard Community College
Associate of Applied Science - LPN
Hazard Community College