Cynthia Mancha
Elgin
Summary
Detail-oriented bilingual professional with a strong focus on documentation and data tracking. Expertise in managing competing priorities and enhancing communication with families and staff. Proven ability to resolve issues effectively while maintaining accurate records.
Overview
11
11
years of professional experience
Work History
Bilingual Educator & Learning Content Designer
Elgin Independent School District
Elgin
01.2021 - Current
- Maintained accurate records, documentation, data, and communication logs with strong attention to detail.
- Researched and resolved concerns by reviewing records, policies, and individual needs.
- Managed deadlines, competing priorities, and bilingual communication with families and staff.
English Language Educator
United Independent School District
Laredo
01.2019 - 01.2021
- Managed records, reports, assessment data, and parent communication accurately.
- Reviewed data to identify concerns, document progress, and determine next steps.
- Followed district procedures while balancing daily tasks, deadlines, and documentation.
Usher/Guest Services Representative
Laredo Energy Arena
Laredo
01.2015 - 01.2019
- Verified tickets, supported guest entry, and answered customer questions.
- Explained venue procedures and resolved guest concerns professionally.
- Managed high-volume customer service needs while reporting issues to support smooth operations.
Cashier/Sales Associate
Toys R Us
Laredo
11.2017 - 02.2018
- Processed payments, returns, exchanges, and customer transactions accurately.
- Resolved customer concerns in a fast-paced retail environment.
- Maintained cash handling accuracy, receipts, inventory organization, and store procedures.
Education
Master of Education - Educational Technology
UNIVERSITY OF TEXAS- RGV
12-2025
Graduate Certificate - E-Learning
The University of Texas Rio Grande Valley
Edinburg, TX12-2024
Bachelors of Science - Interdisciplinary Studies with an emphasis in Bilingual Education
TEXAS A & M INTERNATIONAL UNIVERSITY
Skills
- Documentation
- Data Tracking
- Records Management
- Attention to Detail
- Time Management
- Bilingual Communication
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Bilingual Educator & Learning Content Designer
Elgin Independent School District
01.2021 - Current
English Language Educator
United Independent School District
01.2019 - 01.2021
Cashier/Sales Associate
Toys R Us
11.2017 - 02.2018
Usher/Guest Services Representative
Laredo Energy Arena
01.2015 - 01.2019
Master of Education - Educational Technology
UNIVERSITY OF TEXAS- RGV
Graduate Certificate - E-Learning
The University of Texas Rio Grande Valley
Bachelors of Science - Interdisciplinary Studies with an emphasis in Bilingual Education
TEXAS A & M INTERNATIONAL UNIVERSITY