CYNTHIA MARKLEY
Coalton
Summary
Senior Human Resources leader with more than 20 years of progressive HR experience in healthcare and financial services. Proven expertise in employee relations, workforce engagement, investigations, compliance, talent acquisition, leadership coaching, performance management, and organizational development. Trusted advisor to executive leadership with extensive experience conducting complex workplace investigations, resolving employee relations issues, supporting legal matters, and driving strategic HR initiatives that improve organizational effectiveness and employee retention.
Overview
40
40
years of professional experience
Work History
Senior HR Business Partner
VANDALIA HEALTH DAVIS MEDICAL CENTER
Elkins, WV
10.2024 - Current
- Serve as a member of the senior leadership team, partnering with organizational leaders to align HR strategies with business objectives.
- Provide guidance and consultation on employee relations, workforce planning, and organizational effectiveness.
- Conduct complex workplace investigations and recommend appropriate corrective actions.
- Promote employee engagement initiatives and foster positive employer-employee relationships.
- Collaborate with leadership to implement solutions that support organizational goals and workforce stability.
System Supervisor, Human Resources
DAVIS HEALTH SYSTEM
Elkins, WV
08.2023 - 10.2024
- Oversaw Human Resources functions across the health system.
- Served as a strategic consultant to management on HR-related matters.
- Conducted investigations involving discrimination complaints, harassment allegations, ADA accommodations, and performance concerns.
- Developed and implemented resolutions to employee relations issues while minimizing organizational risk.
- Partnered with leaders to improve morale, productivity, retention, and workplace culture.
- Identified organizational training needs and monitored program effectiveness.
Lead Employee Relations & Employment Specialist
DAVIS HEALTH SYSTEM
Elkins, WV
08.2001 - 08.2023
- Managed recruitment, onboarding, and new employee orientation processes.
- Administered Education Assistance, Scholarship, Sign-On Bonus, eLearning, and Performance Management programs.
- Prepared staffing reports, EEO-1 reports, Nursing Quality Data submissions, and other required state and federal reporting.
- Maintained compliance with ACHC, Joint Commission, and WV Cares requirements.
- Conducted employee relations investigations involving discrimination claims, harassment allegations, ADA matters, and workplace conflicts.
- Assisted legal counsel with EEOC responses, labor relations issues, and employment-related claims.
- Served as departmental lead during the absence of the Vice President of Human Resources.
- Provided HR guidance and support to affiliated healthcare facilities including Broaddus Hospital and Webster Memorial Hospital.
Adjunct Professor
DAVIS & ELKINS COLLEGE
Elkins, WV
09.2019 - 05.2020
- Taught undergraduate courses in Introduction to Business and Human Resources Management.
Credit Research Supervisor / Senior Loan Analyst
NAVY FEDERAL CREDIT UNION
11.1987 - 06.2001
- Supervised a team of 18 employees in a high-volume call center environment.
- Conducted performance evaluations, employee coaching, disciplinary actions, and staff development activities.
- Monitored productivity and generated operational reports for management.
- Prepared monthly and annual statistical reporting.
- Reviewed and processed consumer loan applications during peak-volume periods.
Assistant Manager
CHECKERS DELI & CAFÉ
07.1986 - 11.1987
- Managed daily business operations, inventory control, and customer account activities.
- Assisted with staff supervision and operational efficiency.
Education
Master of Business Administration (MBA) - Health Care Management
Salem International University
01-2016
Bachelor of Science - Human Resource Management
Salem International University
01-2015
Associate of Science - Business Administration
Salem International University
01-2012
Skills
- Employee Relations & Investigations
- Strategic Human Resources Leadership
- Workforce Engagement & Retention
- ADA, EEOC & Regulatory Compliance
- Performance Management
- Recruitment & Talent Acquisition
- Leadership Development & Coaching
- Conflict Resolution & Mediation
- HR Policy Administration
- Organizational Development
- Training & Development
- Healthcare Human Resources
Timeline
Senior HR Business Partner
VANDALIA HEALTH DAVIS MEDICAL CENTER
10.2024 - Current
System Supervisor, Human Resources
DAVIS HEALTH SYSTEM
08.2023 - 10.2024
Adjunct Professor
DAVIS & ELKINS COLLEGE
09.2019 - 05.2020
Lead Employee Relations & Employment Specialist
DAVIS HEALTH SYSTEM
08.2001 - 08.2023
Credit Research Supervisor / Senior Loan Analyst
NAVY FEDERAL CREDIT UNION
11.1987 - 06.2001
Assistant Manager
CHECKERS DELI & CAFÉ
07.1986 - 11.1987
Bachelor of Science - Human Resource Management
Salem International University
Associate of Science - Business Administration
Salem International University
Master of Business Administration (MBA) - Health Care Management
Salem International University
HONORS & RECOGNITION
Employee of the Month – Davis Health System, Excellence Team Recognition, Dean's List – Salem International University, Magna Cum Laude Graduate – Salem International University, Davis Way Coach and Mentor
COMMUNITY INVOLVEMENT
Secretary/Treasurer, Coalton Youth Basketball, Secretary/Treasurer, Roaring Creek Little League, Coaching Assistant, Coalton Youth Basketball, Poll Worker, Volunteer, Davis Health System Community Activities