Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca O Guerrero

Houston

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Office Coordinator

Ceder Decor & More LLC
04.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Provided clerical support, addressing routine, and special requirements.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.

Receptionist

Trim Image LLC
07.2019 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Administrative Assistant II

Escalante Construstion INC
04.2017 - 04.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Parcel Assistant

FedEX Smart Post
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Used automated mail processing equipment to sort and collate mail.

Crew Member

Little Ceasers Pizza
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

No Degree -

Lone Star College System
Spring, TX

High School Diploma -

Mac Arthur High School
Houston, TX
05.2010

Skills

  • Mail Sack Handling
  • Mail and Packages
  • Administrative Support
  • Data Entry
  • Customer Experience
  • Microsoft Office
  • Opening and Closing Offices
  • Greeting Visitors

Languages

Spanish
Professional Working

Timeline

Office Coordinator

Ceder Decor & More LLC
04.2022 - Current

Receptionist

Trim Image LLC
07.2019 - 04.2022

Administrative Assistant II

Escalante Construstion INC
04.2017 - 04.2019

Parcel Assistant

FedEX Smart Post

Crew Member

Little Ceasers Pizza

No Degree -

Lone Star College System

High School Diploma -

Mac Arthur High School

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Bianca O Guerrero