Cynthia Martinez
Modesto,CA
Summary
Versatile medical office specialist possessing first-rate communication skills and personable demeanor demonstrated across 3 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Medical Office Specialist
Zeiter Eye Medical Group
Stockton, CA
07.2018 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Organized patient files and streamlined operations to improve efficiency.
- Used Compulink to schedule appointments for doctor visits and procedures.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Kept detailed records of office inventories and placed $1000 orders for more supplier.
Education
Medical Office Specialist - Front Office Specialist
UEI College
Stockton, CA05.2019
High School Diploma -
Stagg Senior High School
Stockton, CA05.2017
Skills
- Healthcare coding
- Physician assistance
- Insurance billing procedures
- Payment collection and processing
- Customer service
- Team building
- Understanding of medical terminology
- Understanding of medical ethics
- Transcription of medical notes
- Follow-up skills
- Data management
- Flexible & Adaptable
- Appointment Setting
- Medical Records Review
- Patient Relations
- Payment Collection and Processing
Timeline
Medical Office Specialist
Zeiter Eye Medical Group
07.2018 - Current
Medical Office Specialist - Front Office Specialist
UEI College
High School Diploma -
Stagg Senior High School
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