Cynthia Martinez
Garden Grove,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Los Alamitos Cardiovascular
Los Alamitos, California
03.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
Shift Leader
Panda Express
Southgate, California
10.2016 - 03.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Scheduled team members for shifts based on business needs and customer demand.
- Assisted in training new employees on shift operations.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Education
Medical Assistant -
American Career College
Anaheim, CA02-2023
High School Diploma -
Elizabeth Learning Center
Cudahy, CA06-2016
Skills
- Intake control
- Procedure Assistance
- Medical office administration
- Check-in coordination
- Medical Terminology
- HIPAA Compliance
- Data Entry
- Vital signs monitoring
Timeline
Medical Assistant
Los Alamitos Cardiovascular
03.2023 - Current
Shift Leader
Panda Express
10.2016 - 03.2023
Medical Assistant -
American Career College
High School Diploma -
Elizabeth Learning Center
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