Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CYNTHIA MARTINEZ

Fort Worth

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

6
6
years of professional experience

Work History

Scheduler/Medical Assistant

Access 360 Care
11.2023 - 05.2025
  • Managing appointment reminders, verifying no-shows, and following up with patients as needed.Communicating with patients and healthcare teams
  • Assisting with general clerical duties, such as answering phones, maintaining patient records, and processing referrals.
  • Providing excellent customer service to patients and their families.
  • Handling scheduling conflicts and issues effectively.


Medical Assistant

Epic Pain & Orthopedics
05.2023 - 11.2023
  • Provided customer service for inbound and outbound calls, answered questions and provided basic trouble shooting assistance
  • Escort patients to their room
  • Refer patients to outside facilities with physician direction
  • Reviews EHR charts to ensure the physician has all pertinent reports for the visit, Call to obtain reports if they are not in the chart
  • Schedule diagnostic testing
  • Translating for physician to patients
  • Taking patient history

Medical Assistant

Texas Cardiovascular Institute
05.2021 - 05.2023
  • Verified patient eligibility for insurance coverage using Availity, and other web-based tools.
  • Performed staple removal procedures on postoperative patients
  • Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
  • Maintains patient confidence and protects operations by keeping patient care information confidential.
  • Educates patients by providing medication and diet information and instructions; answering questions.
  • Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.

Medical Assistant

Tarrant County Cardiology
07.2019 - 05.2021
  • Completes records by recording patient examination, treatment, and test results.
  • Supports patient care delivery by disposing of contaminated supplies; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; taking electrocardiograms; removing sutures; changing dressings.
  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.


Education

Medical Assistant -

Remington College
Fort Worth, Texas
06.2019

Skills

  • Bilingual (English/Spanish)
  • Injections
  • Blood Draws
  • HIPAA compliance
  • Patient Scheduling
  • Basic Billing and Coding
  • Filling Procedures
  • Administration of Injections
  • Dosage Calculations
  • SOAP Charting
  • Preparation and Assistance with Minor Procedures
  • Infection Control
  • Charting and Documenting
  • Ability to Work Independently
  • Phlebotomy
  • Microsoft Office Applications
  • Customer Service
  • Patient scheduling
  • Medical terminology knowledge
  • EMR / EHR
  • Direct patient care
  • CPR

Languages

Spanish

Timeline

Scheduler/Medical Assistant

Access 360 Care
11.2023 - 05.2025

Medical Assistant

Epic Pain & Orthopedics
05.2023 - 11.2023

Medical Assistant

Texas Cardiovascular Institute
05.2021 - 05.2023

Medical Assistant

Tarrant County Cardiology
07.2019 - 05.2021

Medical Assistant -

Remington College

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CYNTHIA MARTINEZ