Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Martinez

Beaverton

Summary

Assistant at Dede's Pub, supporting daily operations including customer service, taking orders serving food and drinks, and maintaining a clean, welcoming environment. Helped with opening and closing duties, restocking, and ensuring guest satisfaction.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Dedes Deli
11.2022 - Current
  • Supervised daily operations to ensure efficient workflow and optimal customer service.
  • Trained and mentored staff in deli procedures, enhancing team performance and service quality.
  • Developed scheduling strategies to optimize employee coverage during peak hours.
  • Implemented inventory management practices that reduced waste and improved stock accuracy.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Knowledge of VIP validator machine.
  • Providing guest services including but not limited to greeting guest, preparing food orders and drinks and other amenities offered at the store.
  • currently possess OLCC permit and Food Handlers Card.
  • Unloading Video Porker machines and loading safe.
  • Handing money

Caregiver

Care Home Certification
11.2019 - 09.2022
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to healthcare staff for timely interventions.
  • Developed personalized care plans in collaboration with families and healthcare professionals.
  • Trained new caregivers on best practices for resident care and safety protocols.
  • Office Work
  • Answering phone
  • Giving medication daily
  • Cleaning daily
  • Cooking daily


Sales Advisor

TJ Max
05.2017 - 04.2018
  • Provided tailored product recommendations to enhance customer satisfaction and drive sales.
  • Collaborated with team members to develop promotional strategies that increased store visibility.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • CEC
  • Jewelry
  • Leadership
  • Cashier
  • Handing money

Education

GED -

General Educational Development
Salem, OR
07-2011

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Team motivation
  • Staff training and development
  • Employee scheduling
  • Team building
  • Sales growth
  • Orientation and training
  • Multitasking and organization
  • Scheduling and planning
  • Microsoft office expertise

Languages

English

Timeline

Assistant Manager

Dedes Deli
11.2022 - Current

Caregiver

Care Home Certification
11.2019 - 09.2022

Sales Advisor

TJ Max
05.2017 - 04.2018

GED -

General Educational Development

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