Cynthia Martinez
Brooklyn
Summary
Dynamic and dedicated professional with experience at Fast Casual Restaurants Inc. and Cypress Hills Local Development Corporation. Proven ability to enhance guest experiences and foster youth development through strong organizational skills and teamwork. Bilingual in Spanish, I excel in creating engaging environments that promote growth and collaboration.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
HOSTESS
Fast Casual Restaurants Inc.
Queens
05.2022 - 12.2024
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system efficiently to optimize table turnover.
- Assisted in maintaining cleanliness and organization of dining area.
- Provided menu information and answered guest inquiries with knowledge.
- Collaborated with servers to ensure seamless service flow during peak hours.
- Handled guest complaints professionally to uphold restaurant reputation.
- Trained new staff on hostess duties and customer service standards.
SUMMER YOUTH WORKER
Cypress Hills Local Development Corporation
Brooklyn
07.2022 - 08.2022
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
Education
High School Diploma -
Fort Hamilton High School
Brooklyn, NYScience For Health -
Borough of Manhattan Community College
New York, NYSkills
- Flexible and Adaptable
- Strong work ethic
- Classroom Management
- Organizational Skills
- Childcare
- Teamwork and Collaboration
- Team Leadership
- Customer service
- Team collaboration
- Communication skills
- Time management
- Complaint handling
- Service prioritization
Certification
- Foundations in Health and Safety Certification
- Mandated Reporter Training Identifying and Reporting Child Abuse and Maltreatment
Languages
- Spanish
- English
Timeline
SUMMER YOUTH WORKER
Cypress Hills Local Development Corporation
07.2022 - 08.2022
HOSTESS
Fast Casual Restaurants Inc.
05.2022 - 12.2024
High School Diploma -
Fort Hamilton High School
Science For Health -
Borough of Manhattan Community College