Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cynthia Mateo

Jurupa Valley,CA

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Advantage Solutions. Proven track record in customer service and teamwork, adept at managing multiple projects and enhancing team performance. Recognized for training new staff and fostering a collaborative environment, ensuring operational efficiency and positive customer experiences.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Resets Marketing

Advantage Solutions
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Lead Cashier

Vickys
05.2017 - 10.2024
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.

Special Projects Assistant

Toll Distribution
12.2014 - 08.2016
  • Managed board activities and meetings while facilitating distribution of meeting minutes throughout company to align strategic direction across departments.
  • Identified pertinent information to share with external shareholders utilizing most effective platform.
  • Collaborating with marketing team to develop promotional materials for special projects, increasing awareness and interest among target audiences.
  • Coordinated multiple special projects simultaneously, ensuring timely completion and alignment with company objectives.
  • Monitored event budgets and used resources efficiently and effectively.

Education

- Managers Food Safety Certification

National Registry of Food Safety
State Of California

GED - General Studies

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Bank Teller -

Pomona Adult And Career
Pomona, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking

Certification

Managers food safety

Bank Teller money handling

Typing

Languages

Spanish
Native or Bilingual

Timeline

Resets Marketing

Advantage Solutions
03.2025 - Current

Lead Cashier

Vickys
05.2017 - 10.2024

Special Projects Assistant

Toll Distribution
12.2014 - 08.2016

- Managers Food Safety Certification

National Registry of Food Safety

GED - General Studies

Maricopa Community Colleges, Phoenix College

Bank Teller -

Pomona Adult And Career

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