Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Matthews

Melbourne,FL

Summary

I wish to return to the not for profit industry to help others find solutions to food and housing insecurities. To work with others with like minds, to try to make a difference in someones' life each day is very important to me, both in my personal and professional life.

Overview

23
23
years of professional experience

Work History

Home Health Care Provider

Touching Hearts At Home
06.2020 - 09.2023
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals.
  • Developed rapport to create safe and trusting environment for care.

Case Manager Specialist

South Brevard Sharing Center
04.2018 - 11.2020
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resource
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Store Manager

Grassroots Market
09.2007 - 09.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.

Grocery Buyer

Whole Foods Market
06.2000 - 04.2006
  • Managed and maintained purchase orders and invoices.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.

Education

High School Diploma -

Clifton High School
Clifton, NJ

Skills

  • Case Management
  • Client Requirements
  • Quality Program Protocols
  • Dietary Guidelines
  • Knowledge of State Regulations
  • Household Management
  • First Aid and Safety
  • Dietary Needs
  • Personal Companionship
  • Patient Care

Timeline

Home Health Care Provider

Touching Hearts At Home
06.2020 - 09.2023

Case Manager Specialist

South Brevard Sharing Center
04.2018 - 11.2020

Store Manager

Grassroots Market
09.2007 - 09.2017

Grocery Buyer

Whole Foods Market
06.2000 - 04.2006

High School Diploma -

Clifton High School

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Cynthia Matthews