Cynthia Maynard
Southgate,MI
Summary
Dynamic Medical Assistant with extensive experience at ProMedica-NEUROLOGY, excelling in medication management and patient care coordination. Proven ability to streamline operations, enhancing efficiency by 20%. Skilled in EHR systems and effective communication, fostering strong patient relationships and ensuring optimal care delivery. Committed to improving healthcare outcomes through attention to detail and teamwork.
Overview
17
17
years of professional experience
Work History
Neurology Technician
ProMedica Monroe Regional Hospital
Monroe, United States
05.2025 - Current
- Company Overview: Neurology Technician at ProMedica Monroe Regional Hospital.
- Prepared examination rooms and patients for EMG testing, ensuring a sterile, efficient environment.
- Managed CPT code billing for procedures, streamlining the billing process and improving accuracy.
- Assisted physicians during testing, enhancing patient care, and operational efficiency.
- Maintained cleanliness and sanitation of rooms post-testing, contributing to a safe healthcare environment.
- Neurology Technician at ProMedica Monroe Regional Hospital.
Medical Assistant
ProMedica-NEUROLOGY
Monroe, United States
04.2023 - Current
- Company Overview: Medical Assistant at ProMedica-NEUROLOGY.
- Managed medication prior authorizations, ensuring timely access to essential treatments for patients.
- Conducted comprehensive patient vitals assessments, providing compassionate care during appointments.
- Streamlined appointment scheduling and inventory management, enhancing operational efficiency by 20%.
- Proficiently utilized Epic System to optimize patient care processes across multiple offices in General Surgery and Cardiology.
- Medical Assistant at ProMedica-NEUROLOGY.
Medical Assistant- LEAD MEDICAL ASSISTANT
DEARBORN ENDOCRINOLOGY- MOHAMMAD SALEH
Dearborn, United States
07.2020 - 04.2023
- Company Overview: Lead Medical Assistant at DEARBORN ENDOCRINOLOGY- MOHAMMAD SALEH.
- Led patient care initiatives focused on medication management, enhancing patient satisfaction, and engagement.
- Streamlined office operations through effective insurance verifications and appointment scheduling, improving workflow efficiency.
- Implemented prior authorizations, significantly reducing treatment delays and boosting patient engagement.
- Proficiently utilized the E-Clinical system to enhance data management and patient interaction across multiple medical offices.
- Lead Medical Assistant at DEARBORN ENDOCRINOLOGY- MOHAMMAD SALEH.
Medical Assistant- MEDICAL ASSISTANT MANAGER
Metro Detroit Endocrinology Center
Dearborn, United States
03.2016 - 07.2020
- Company Overview: Medical Assistant- MEDICAL ASSISTANT MANAGER at Metro Detroit Endocrinology Center.
- Managed patient care and administrative support at Metro Detroit Endocrinology Center, enhancing service delivery.
- Conducted thyroid biopsies and facilitated insulin pump downloads for accurate patient assessments.
- Collaborated with pharmaceutical and insurance representatives to streamline patient services, improving operational efficiency.
- Proficiently utilized the E-Clinical system to maintain patient records and enhance workflow across multiple physician offices, and also Pediatric Endocrinology.
- Medical Assistant- MEDICAL ASSISTANT MANAGER at Metro Detroit Endocrinology Center.
Medical Assistant
KING MEDICAL CENTER- ALKA AGGARWAL MD
Brownstown, United States
02.2012 - 05.2016
- Company Overview: Medical Assistant at KING MEDICAL CENTER- ALKA AGGARWAL MD.
- Conducted EKGs, blood draws, and vital sign assessments to ensure accurate patient evaluations.
- Assisted in medical procedures, enhancing patient comfort during biopsies and stitches.
- Managed front desk operations, improving efficiency through effective insurance verification and copay collection.
- Streamlined supply ordering processes, reducing delays and ensuring essential medical supplies availability.
- Medical Assistant at KING MEDICAL CENTER- ALKA AGGARWAL MD.
Medical Assistant
SpecialCare Obgyn
Trenton, United States
01.2009 - 05.2009
- Company Overview: Medical Assistant at SpecialCare Obgyn.
- Conducted vital sign assessments and performed blood draws, ensuring accurate patient monitoring and care.
- Administered injections and conducted fetal measurements, contributing to comprehensive prenatal care.
- Verified insurance details, enhancing patient understanding of coinsurance and deductibles, which improved patient satisfaction.
- Medical Assistant at SpecialCare Obgyn.
Education
Certification - Medical Assistant
Detroit Business Institue
Riverview, MI12-2008
High School Diploma -
Southgate Anderson High School
Southgate, MI06-2001
Skills
- EMG testing
- Patient vitals assessment
- Medication management
- Healthcare operations
- EHR systems
- CPT coding
- Appointment scheduling
- Inventory management
- Patient care coordination
- Problem solving
- Insurance verification
- Attention to detail
- Effective communication
- Team leadership
- Time management
- Tech-Savvy
Locations
- Monroe, MI
- Dearborn, MI
- Brownstown, MI
- Trenton, MI
Timeline
Neurology Technician
ProMedica Monroe Regional Hospital
05.2025 - Current
Medical Assistant
ProMedica-NEUROLOGY
04.2023 - Current
Medical Assistant- LEAD MEDICAL ASSISTANT
DEARBORN ENDOCRINOLOGY- MOHAMMAD SALEH
07.2020 - 04.2023
Medical Assistant- MEDICAL ASSISTANT MANAGER
Metro Detroit Endocrinology Center
03.2016 - 07.2020
Medical Assistant
KING MEDICAL CENTER- ALKA AGGARWAL MD
02.2012 - 05.2016
Medical Assistant
SpecialCare Obgyn
01.2009 - 05.2009
Certification - Medical Assistant
Detroit Business Institue
High School Diploma -
Southgate Anderson High School