Cynthia Mccloud
Hempstead,NY
Summary
Dynamic Health Information Specialist with a proven track record at Datavant, enhancing patient data accuracy and streamlining medical record processes. Skilled in electronic health records management and HIPAA compliance, I excel in optimizing workflows and training staff, ensuring timely access to critical information while maintaining confidentiality and quality standards.
Health information professional with extensive experience in maintaining accurate and secure patient records. Proven track record of improving data management processes and ensuring compliance with healthcare regulations. Reliable team collaborator with strong emphasis on delivering results and adaptability to evolving healthcare needs. Skilled in data analysis, EHR systems, and maintaining confidentiality.
Overview
30
30
years of professional experience
Work History
Health Information Specialist
Datavant
12.2019 - Current
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Assisted with the preparation for and successful completion of audits by external agencies, demonstrating compliance with all industry regulations.
- Established efficient workflows for medical record requests, reducing processing time without compromising on quality or accuracy.
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Directed and assisted pulling and procurement of medical files according to established procedures.
Medical Records Coordinator
Fulton Commom Care Center
12.2017 - 12.2019
- Managed patient medical records ensuring compliance with HIPAA regulations and organizational policies.
- Streamlined data entry processes, enhancing accuracy and reducing record retrieval times.
- Developed training materials for new staff on electronic health record (EHR) systems and procedures.
- Coordinated audits of medical records to ensure completeness and accuracy, identifying areas for improvement.
- Collaborated with healthcare providers to resolve discrepancies in patient information and documentation.
- Implemented a tracking system for medical record requests, improving response time and efficiency.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Managed sensitive patient information securely while responding promptly to authorized requests for access or copies of records when necessary.
- Streamlined record retrieval processes for healthcare professionals, enhancing overall efficiency.
Quality Records Specialist
Carolinas Medical Center
04.2016 - 08.2018
- Managed electronic health records ensuring compliance with regulatory standards and organizational policies.
- Developed and implemented efficient record retrieval processes to enhance patient care services.
- Trained new staff on records management systems, improving team performance and accuracy.
- Conducted regular audits of medical records to ensure data integrity and confidentiality compliance.
- Analyzed record-keeping practices, identifying areas for improvement and implementing best practices.
- Supervised daily operations of the records department, ensuring timely responses to requests and inquiries.
Medical Records Coordinator
PSCH
12.2010 - 03.2013
- Supervised a team of clerks in daily operations, fostering a collaborative work environment focused on quality care.
- Led initiatives to optimize electronic health record usage, driving improvements in patient data management practices.
- Maintained accuracy, completeness, and security for medical records and health information.
- Identified new methods to optimize medical records management.
- Organized annual purging of outdated or unnecessary documents in accordance with retention policies, optimizing storage space usage.
- Facilitated smooth departmental operations by maintaining organized filing systems for both physical and digital documents.
- Enhanced interdepartmental communication through the effective coordination of medical record requests and transfers.
- Supported quality assurance initiatives by regularly reviewing documentation practices and offering recommendations for improvement where needed.
- Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy.
- Uploaded records to patient's individual vault.
- Established and managed policies for completing, coding, signing, and indexing records.
- Ensured data accuracy by performing regular audits of electronic and paper-based medical records.
Medical Clerk/indexer
University Hospital - University Health System
04.1996 - 03.2008
- Processed patient admissions and discharges, ensuring accurate documentation and timely data entry.
- Coordinated scheduling for medical appointments, optimizing clinic workflow and enhancing patient access.
- Managed electronic health records, maintaining data integrity and compliance with privacy regulations.
- Collaborated with healthcare providers to streamline communication and improve patient care coordination.
- Trained new staff on office procedures and use of medical software systems, fostering team efficiency.
- Implemented process improvements that reduced wait times for patients during check-in procedures.
- Ensured compliance with HIPAA regulations by securely storing sensitive patient information both physically and electronically.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Conducted data entry tasks related to patient demographics, insurance information, and clinical notes with precision for accurate recordkeeping.
Education
No Degree - Medical Billing And Coding
Sanford And Brown
Garden City, NY01-2011
Skills
- Healthcare IT systems
- Medical records indexing
- HIPAA compliance
- Electronic health records
- Insurance verification
- Medical records storage
- Document scanning
- Medical billing
- Medical document scanning
- Electronic health records management
- Medical record retrieval
- Medical records organization
Timeline
Health Information Specialist
Datavant
12.2019 - Current
Medical Records Coordinator
Fulton Commom Care Center
12.2017 - 12.2019
Quality Records Specialist
Carolinas Medical Center
04.2016 - 08.2018
Medical Records Coordinator
PSCH
12.2010 - 03.2013
Medical Clerk/indexer
University Hospital - University Health System
04.1996 - 03.2008
No Degree - Medical Billing And Coding
Sanford And Brown