Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cynthia M. Chiavello

WASHINGTON,MI

Summary

Accomplished Manager / Senior Paralegal at Bashore Green Law Group, adept in financial management and complex problem-solving. Spearheaded office efficiency improvements, reducing expenses by streamlining procedures. Expert in legal document preparation and policy development, enhancing operational effectiveness and staff performance. Demonstrates exceptional business administration skills and a results-driven approach.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Manager / Senior Paralegal

Bashore Green Law Group
Shelby Township/Pontiac, MI
03.2005 - Current
  • Managed employee performance by monitoring daily operations.
  • All aspects of office administration, including creating policies and procedures manuals.
  • Evaluated and managed legal services training programs, enhancing staff capabilities and performance.
  • Developed performance reports and recognition programs to motivate staff, and improve service quality.
  • HR duties include hiring, training, teambuilding, and supervision.
  • Reduced company expenses and staffing expenses by identifying and implementing systems for more streamlined office procedures, thereby eliminating waste.
  • Worked closely with outside vendors regarding the purchase and implementation of new equipment/software, and the maintenance of existing equipment/software.
  • Worked closely with the Information Technology (IT) consultant regarding installation, maintenance, and problem-solving.
  • Scheduling appointments, travel arrangements, coordinating diaries, and court hearings.
  • Preparation of legal documents for court hearings, trials, arbitrations, and mediations.
  • Preparation of legal documents for commercial closings, acquisitions, and various business matters, including: Assisted attorneys in drafting and reviewing general business contracts, transactional agreements, consulting agreements, commercial leases, lease amendments, tenant estoppels, buy-sell agreements, brokerage agreements, non-disclosure agreements, and other real estate documents.
  • Formation of corporations, LLCs, and performing general corporate administrative functions.
  • Drafting and reviewing good standing certificates, entity records, organizational documents, and mechanic’s liens.
  • Facilitated final transactions and certified paperwork.
  • Maintaining project timelines, tracking key dates, and coordinating with different parties involved in projects.
  • Appointment and calendar organization for staff, and coordination of attorneys’ court appearances, etc.
  • Answering and transferring calls, taking messages, and managing emails.
  • Supported and aided attorneys with confidential legal matters.
  • Processing and filing in areas of civil litigation (including corporate law, real estate law, provider suits, collections, and bankruptcy).
  • Proficient in e-filing with Circuit Courts, Bankruptcy Courts, Michigan Court of Appeals, and Federal Courts.

Broker/Owner

REV Real Estate, LLC
Washington, MI
08.2003 - Current
  • Prepare documents such as representation contracts, purchase agreements, closing statements, leases, and deeds.
  • Accompanying buyers during visits and inspections of property, and advising them on the suitability and value of the homes they are visiting, based on current market conditions.
  • Conduct training to improve sales techniques.
  • Advise sellers on how to make homes more appealing to potential buyers, to increase average selling prices.
  • Promoted sales of properties through advertisements, open houses, multiple listing services, and other online advertising platforms.
  • Developed and maintained relationships with customers.
  • Acted as buyer or seller representative when arranging sales.
  • Negotiated between sellers and buyers over property prices and settlement deals.

Sr. Executive Assistant to the CEO

ACOM Drug Testing, LLC
Pontiac, MI
12.2015 - 03.2017
  • Company Overview: (Same ownership as the law firm - Business sold.)
  • Conserve the CEO's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications.
  • Monitor, screen, respond to, and distribute incoming communications, as well as answer and manage incoming calls.
  • Maintain the CEO's appointment schedule by planning and coordinating meetings, conferences, teleconferences, travel, and expense reporting.
  • Draft, format, and edit reports, forms, policy manuals, and other documents.
  • Conduct research, collect, and analyze data to prepare reports and documents.
  • Evaluate and recommend various vendors, including benefits management, etc.
  • Attend meetings as required, take minutes, and ensure action item follow-up.
  • All aspects of HR, including hiring, payroll, benefits management, etc.
  • Liaise with internal staff at all levels, as well as marketing reps.
  • Create and review operating practices, and implement improvements where necessary.
  • Maintain customer confidence and protect operations by keeping information confidential.
  • Accounting duties, including reconciliation, commission calculation, cash management, expense reimbursement, etc.
  • Ensure the operation of equipment by completing preventive maintenance requirements, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.

Office Manager

NMC Construction Co., Inc.
Shelby Township, MI
06.1986 - 10.2008
  • Data entry of timecards and weekly payroll processing using QuickBooks.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintain, process, and negotiate accounts payable.
  • Receive, log, and process inbound payments from customers including posting payments in QuickBooks.
  • Prepare and send customer invoices from foreman job data.
  • Keep customer accounts current by calling on past-due accounts and sending monthly letters of intent on past-due accounts.
  • Perform the ordering and maintenance of office supply inventory, as well as job site supplies.
  • Process incoming and ongoing mail.
  • All aspects of HR, including the verification of employees prior to hiring.
  • HR practices through the efficient use of E-Verify for INS verification.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Ensured compliance with applicable laws regarding employment practices.

Owner/Manager

antiques & interiors, inc.
Washington Township, MI
07.2001 - 03.2005
  • Responsible for all aspects of retail management/ownership
  • Complete responsibility for all hiring and training of staff
  • Inventory management using systems I designed with Access and Excel programs
  • Designed and implemented an inventory management system utilizing Access and Excel programs
  • Created and maintained a customer database
  • Developed and maintained inventory control/shrinkage
  • Responsible for creating processes regarding customer service/loyalty
  • HR duties including hiring, staff training, mentoring and performance review/management
  • Loss Prevention/Security
  • Development of In-Store promotions
  • Creation and maintenance of visual merchandise displays
  • Financial Management using Quickbooks including accounts receivable/payable, payroll, etc

Office Manager

Parkside real estate company
Washington Township, MI
06.1993 - 07.2001
  • Oversaw a wide variety of functions in support of owners to insure licensing compliance of agents and staff
  • Compiled and analyzed data from monthly reports to prepare presentations to owners for decision making regarding future growth
  • Liaison between staff, agents and owners
  • Compiled information and conducted regular meetings, presentations and training sessions in order to ensure compliance with State of Michigan licensing laws
  • Consistently operated within monthly budget set by Owners
  • Implemented marketing strategies
  • Created and implemented processes and procedures to maintain a structured office environment
  • Performed HR duties including interviewing, hiring, training and mentoring employees/agents
  • Maintained human resource files, employee time off records
  • Researched software needs, found best pricing and recommended purchases
  • Interfaced with Information Technology (IT) consultant to resolve IT issues
  • Managed all aspects of build-out and transition to new and larger office space

Administrative Assistant

MANUFACTURERS BANK
Detroit, MI
06.1984 - 10.1989
  • Processed financial transactions for pension/trust funds
  • Compilation and distribution of reports, accountings, memos, letters and financial statements using word processing, spreadsheets, database and/or presentation software
  • Adeptly handled administrative matters including screening incoming calls, managing calendars, planning meetings, making travel arrangements, composing documents and maintenance of files
  • Liaison between Executive Vice President and staff
  • Created processes and procedures to ensure smooth daily operations
  • Managed ad-hoc and multiple projects simultaneously
  • Communicated effectively with clients, vendors, and other key business associates

Education

Legal Secretary -

Dorsey Busine4ss School
Roseville, Michigan
05-1984

Some College (No Degree) -

Macomb Community College
Warren, MI

Skills

  • Financial management
  • Complex Problem-solving
  • Business administration
  • Policy and procedure development
  • Revenue management
  • Policy development
  • Legal document preparation
  • Problem solving

Certification

  • Licensed Real Estate Broker with CRS and BB accreditation.
  • Licensed Builder

References

Available upon request

Timeline

Sr. Executive Assistant to the CEO

ACOM Drug Testing, LLC
12.2015 - 03.2017

Manager / Senior Paralegal

Bashore Green Law Group
03.2005 - Current

Broker/Owner

REV Real Estate, LLC
08.2003 - Current

Owner/Manager

antiques & interiors, inc.
07.2001 - 03.2005

Office Manager

Parkside real estate company
06.1993 - 07.2001

Office Manager

NMC Construction Co., Inc.
06.1986 - 10.2008

Administrative Assistant

MANUFACTURERS BANK
06.1984 - 10.1989

Legal Secretary -

Dorsey Busine4ss School

Some College (No Degree) -

Macomb Community College

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Cynthia M. Chiavello