Cynthia Mercado

- Demonstrated strong attention to detail while reviewing policy coverage information, ensuring accurate application of benefits according to contractual provisions.

- Maintained compliance by staying updated on industry changes, attending training sessions, and applying knowledge to daily work activities.

- Contributed to team success by maintaining a positive attitude, actively participating in meetings, and providing constructive feedback to peers on their work performance.

-Examined claims forms and other records to determine insurance coverage.

- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.

- Expedited claim processing by promptly obtaining necessary documentation such as medical records, police reports, and witness statements.

-Saving cost on run, increasing efficiency.

- Manage two car lots with approximately 200 cars per lot encompassing inspection of inventory,
sending requests for repairs and/or releasing vehicles for sale.

- Following up on repair status of damaged vehicles with body shops and the vehicle repair
department to decrease length of time vehicle is out of service and not in sellable inventory.

- Managed incoming and outgoing inventory to other regions across the US. Including auction
lots, dealerships, and internal car sales department.

- Review and process purchase orders, request inventory from other regions to fulfill purchase
orders
- Closing orders, submitting payment requests and verifying receipt of funds.
- Verify vehicles are ready and arrange delivery
- Liaise between vendors, dealership, title departments and accounting.
- Setup inventory for auctions and sending to other regions out of state.