Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia M. Glenn

Clinical SocialWorker
Rockville,MD

Summary

Experienced clinical professional prepared for impactful contributions. Skilled in therapeutic interventions, crisis management, and client advocacy. Strong focus on team collaboration, adaptability, and achieving outcomes. Reliable and flexible, adept at navigating changing needs while maintaining client-centered care.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Social Work Education/Health Profession Trainee Program Coordinator

Washington DC VA Medical Center
10.2023 - Current
  • Implement and oversee professional social work practice to include but not limited to OPPE (Ongoing Professional Practice Evaluation) and (FPPE) Focused Professional Practice Evaluation. This will also include routine updates and maintenance of scopes of practice and licensure for medical center social work staff.
  • Serve as program coordinator for Social Work Graduate Education Program and as the organizational supervisor for all Health Profession Trainees (10-14 Master of Social Work clinical interns) each school term.
  • Develop, implement, and evaluate clinical guidelines and protocols to establish appropriate utilization of social work staff and career development.
  • Provide clinical consultation and education related to social work to multidisciplinary staff throughout the facility.
  • Evaluate customer service satisfaction surveys and develop reporting systems to convey this information to the appropriate national, local, and VA officials.
  • Oversee the provision of clinical supervision to all social work staff seeking independent clinical licensure.
  • Assist with development of work improvement plans, recommending personnel actions as necessary for all social work interns within the Social Work Service Line at the Washington DC VAMC.



Licensed Clinical Social Worker

U.S. Department of State
04.2022 - 10.2023
  • Promote and maintain the long-term mental health of the Foreign Affairs community, Civil Service personnel and eligible family members in the areas of Employee Assistance Program counseling, management consultations and review of compassionate actions.
  • Conduct clinical needs-based assessments and provide individual, couple and group short-term counseling and/or community referrals.
  • Improved client outcomes by implementing evidence-based therapeutic interventions.
  • Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.

Licensed Clinical Social Worker

U.S. Army Medical Department Activity
02.2021 - 04.2022
  • Serve as behavioral health subject matter expert (SME) to command, cadre and interdisciplinary professionals.
  • Clinical behavioral health assessment and case management of soldiers assigned to the Soldier Readiness (Warrior Transition) Battalion for complex medical and/or behavioral health treatment.
  • Provide comprehensive social work services in the form of psychosocial assessment, mental status evaluation, risk assessment to determine appropriate services and generate necessary consults and referrals to facilitate appropriate care.
  • Provides various evidence based social work interventions such as crisis intervention, brief solution focused therapy, cognitive behavioral therapy and behavior modification and other therapeutic modalities.
  • Advocated for client needs within interdisciplinary team meetings, ensuring adequate representation and access to necessary resources.
  • Enabled smoother transitions between levels of care by effectively communicating with referring providers about client progress and treatment recommendations.
  • Mentored new social workers as they joined the team, sharing insights from clinical experience while providing ongoing guidance.

Licensed Clinical Social Worker

Defense Health Agency
07.2018 - 02.2021
  • Provides clinical social work, counseling and case management services on Inpatient Behavioral Health Unit with specific focus on high-risk active-duty members, retired military personnel and their family members.
  • Conducts and documents initial biopsychosocial assessments, daily progress notes and comprehensive individualized short term and long-term treatment plans.
  • Provides various evidence based social work interventions such as crisis intervention, brief solution focused therapy, cognitive behavioral therapy and behavior modification and other therapeutic modalities.
  • Work directly and collaboratively with members of the multidisciplinary team to assess, diagnose, treat and formulate appropriate treatment and after care plans for patients to address their psychiatric symptomology, suicidality, substance use and other psychiatric illnesses.
  • Develop, implement, and maintain effective resource database, partnerships and communication between stakeholders and the service members, family members, other healthcare providers, referral sources, family members and community resources to address needs of the patient.
  • Coordinate discharge planning and identifies the most appropriate next level of care by completing comprehensive referrals to military treatment facility, VA and civilian specialty care programs, outpatient behavioral health and substance abuse treatment.
  • Collaborate in program improvement project involving monthly tracking and monitoring of transmission of discharge summary to outpatient providers as well electronic upload to patient database ensuring continuity of care.

Licensed Clinical Social Worker

Department of the Army
02.2016 - 04.2017
  • Independently performed initial comprehensive psychosocial assessments to aid in formulation of appropriate diagnosis such as Major Depressive Disorder, Post-traumatic Stress Disorder to develop comprehensive multidisciplinary treatment plan goals and provide continued case management to include ongoing risk assessments.
  • Facilitated individual, group and marital therapy daily to treat service members’ behavioral health symptoms, including: depression, anxiety, post-traumatic stress, marital discord, substance abuse, occupational stressors.
  • Conducted initial risk assessment of service members presenting to EBH as a walk-in/triage, performed crisis intervention, formulated care plan for initiation of EBH services, coordinated inpatient psychiatric admissions or referrals to other behavioral health services as needed.
  • Coordinated and implemented service members transition plans to a higher level of care such as Partial Hospitalization and Substance Abuse Treatment as well as discharge planning to ensure continuity of care.
  • Increased patient satisfaction through providing empathetic and compassionate counseling services.

Licensed Clinical Social Worker

MHN Government Services
09.2015 - 01.2016
  • Independently performed individual, marital, family therapy, and crisis intervention utilizing cognitive behavioral therapy, brief solution focused therapy and supportive counseling to address marital discord, parental /child relationships, stress, grief, and occupational stressors.
  • Promoted the integration of self-care practices and stress management techniques among clients, fostering resilience and overall wellbeing.
  • Developed psychoeducational materials to educate clients on mental health topics, promoting self-awareness and understanding.

Continuing Education Instructor

Central Texas Community College
04.2014 - 07.2015
  • Created two continuing educations workshops for personal enrichment.
  • Modern Motherhood (What Does It Mean to be a Mother?) – Exploring the definition, impact and challenges of motherhood in our society today.
  • Your Perception is Your Reality – Learning the positive and negative impact of our thoughts and beliefs system on our emotions and behavior utilizing concepts of Rational Emotive Behavioral Therapy.
  • Adapted teaching methods to accommodate diverse learning styles, ensuring all students had equal opportunities for success.

Clinical Social Worker/Addiction Therapist

Central Alabama Veterans Healthcare System
07.2010 - 02.2013
  • Co-Facilitated development and implementation of SATP Relapse Track an additional intensive level of care to address the specialized clinical needs of Veterans with a chronic history of relapse.
  • Independently perform initial comprehensive psychosocial assessments such as the Addiction Severity Index to identify Veteran’s areas of need upon admission to Substance Abuse Treatment Program (SATP).
  • Conducted weekly individual case management, treatment planning and individual counseling to address co-occurring disorders such as Post Traumatic Stress Disorder, Traumatic Brain Injury, Major Depressive Disorder, Generalized Anxiety Disorder as well as issues of chronic homelessness, unemployment and access to care.
  • Developed and conducted a minimum of four psychotherapy group sessions per week utilizing evidenced based theories and interventions for Substance Abuse as well as a variety of other treatment modalities.
  • Facilitated skill-building groups for clients, focusing on coping strategies, stress reduction techniques, and self-care practices.

Clinical Social Worker

River Region Psychiatry Associates
09.2009 - 07.2010
  • Performed initial risk assessments and psychosocial assessments on psychiatric consumers experiencing crisis and a wide range of psychiatric, emotional, behavioral, substance abuse and psychosocial problems in Jackson Hospital emergency department to determine suitability for admission to Psychiatric Assessment Center and treatment plan development.
  • Identified consumer’s presenting problems, provided diagnostic impression and treatment recommendations to Attending Psychiatrist.
  • Developed comprehensive individualized treatment plans by identifying measurable goals and objectives.
  • Facilitated individual therapy sessions to address complex psychiatric issues utilizing a variety of interventions to include crisis intervention techniques, solution focused counseling and stress and anxiety management.

Education

Master of Social Work -

University of Alabama
Tuscaloosa, AL
12.2008

Bachelor of Arts - Criminal Justice, Psychology

University of Alabama
Tuscaloosa, AL
08.1999

Skills

  • Educational leadership
  • Training facilitation
  • Organizational leadership
  • Individual and group counseling
  • Crisis intervention
  • Treatment Planning
  • Case management
  • Trauma-informed care

Certification

  • Licensed Clinical Social Worker No.: 61404 (2015-09-08 to Present) Texas Board of Social Work Examiners
  • Licensed Independent Clinical Social Worker No.: 2475C (2012-06 to Present) Alabama Board of Social Work Examiners
  • Licensed Certified Social Worker-Clinical No. 32893 (2025-03-20 to Present) Maryland Board of Social Work Examiners

Timeline

Social Work Education/Health Profession Trainee Program Coordinator

Washington DC VA Medical Center
10.2023 - Current

Licensed Clinical Social Worker

U.S. Department of State
04.2022 - 10.2023

Licensed Clinical Social Worker

U.S. Army Medical Department Activity
02.2021 - 04.2022

Licensed Clinical Social Worker

Defense Health Agency
07.2018 - 02.2021

Licensed Clinical Social Worker

Department of the Army
02.2016 - 04.2017

Licensed Clinical Social Worker

MHN Government Services
09.2015 - 01.2016

Continuing Education Instructor

Central Texas Community College
04.2014 - 07.2015

Clinical Social Worker/Addiction Therapist

Central Alabama Veterans Healthcare System
07.2010 - 02.2013

Clinical Social Worker

River Region Psychiatry Associates
09.2009 - 07.2010

Bachelor of Arts - Criminal Justice, Psychology

University of Alabama

Master of Social Work -

University of Alabama

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Cynthia M. GlennClinical SocialWorker