Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Miley

Cynthia Miley

West Palm Beach,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Encompass

Jose
West Palm Beach, FL
02.2023 - 04.2024
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

McDonald

Sean James
05.2021 - 05.2023
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Planned and completed group projects, working smoothly with others.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new opportunities.
  • Delivered products to customer locations on time.

Mobli Gas Station

Belinda beckles
Palm Beach Gardens, FL
01.2022 - 12.2022
  • Conducted daily inspections of the gas station to ensure safety and cleanliness standards were met.
  • Coordinated activities between departments in order to meet operational deadlines.
  • Trained new employees on proper customer service techniques and safety protocols.
  • Processed payments using point-of-sale systems while ensuring accuracy in all transactions.
  • Directed traffic flow during peak hours at the gas pumps to minimize wait times for customers.
  • Assisted in stocking shelves with merchandise, including cigarettes, beverages, snacks and other items.
  • Responded quickly to emergency situations such as fires or hazardous material spills.
  • Scheduled delivery orders from vendors for fuel, merchandise, supplies and equipment.
  • Adhered to company guidelines regarding loss prevention procedures while protecting the assets of the business.
  • Ensured that all health codes were followed when handling food products for sale in the store.
  • Provided assistance to customers with inquiries about products and services.
  • Maintained accurate records of fuel inventory, sales and cash reconciliation reports.
  • Verified employee timecards for accuracy before submitting them for payroll processing.
  • Reviewed vendor invoices for discrepancies before authorizing payment.
  • Recruited, interviewed and hired qualified candidates for open positions within the organization.

Education

High School Diploma -

Riviera Beach Preparatory
Riviera Beach, FL
05-2018

Skills

  • Networking
  • Excellent Communication
  • Computer Skills
  • Multitasking
  • Organization and Time Management
  • Problem-Solving
  • Verbal Communication
  • Organization
  • Team Management
  • Communication

Timeline

Encompass

Jose
02.2023 - 04.2024

Mobli Gas Station

Belinda beckles
01.2022 - 12.2022

McDonald

Sean James
05.2021 - 05.2023

High School Diploma -

Riviera Beach Preparatory

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Cynthia Miley