Resourceful Support Specialist known for high productivity and efficient task completion. Skilled in troubleshooting, technical support, and customer service management. Excel in problem-solving, communication, and adaptability, ensuring seamless operations and superior user satisfaction.
Overview
11
11
years of professional experience
Work History
Laboratory Technician
Lamb Weston
Warden, WA
02.2023 - Current
Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
Provided feedback on product performance based on test results obtained from experiments conducted.
Identified potential problems during testing process and took corrective action as necessary.
Ensured that all laboratory areas were kept clean and orderly at all times.
Developed processes and techniques to improve the efficiency of laboratory operations.
Maintained detailed records of test results for review by supervisors or other personnel as required.
Front Desk Receptionist
South campus atheltic center
Warden, WA
01.2019 - 03.2020
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Received incoming calls and coordinated with staff to fulfill customer requests.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Explained policies and procedures to visitors.
Maintained office equipment, scheduling service to repair issues.
Managed customer complaints and rectified issues to complete satisfaction.
Maintained front office cleanliness and organized supplies to increase productivity.
Lab Technician/Production Machine Operator
Country Morning Farms
Warden, WA
03.2016 - 02.2017
Monitored and observed production line to watch for pile-ups and jams.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Verified production orders prior to starting set-up.
Loaded and set up equipment for daily machine operation.
Collected, labeled and stored lab samples according to laboratory specifications.
Supported cleanliness and health standards to foster safe and effective sample analysis.
Prepared lab for daily operations by stocking materials and equipment.
Laboratory Technician
Washintion Potato
Warden, WA
12.2013 - 02.2016
Handled administrative tasks for laboratory staff and overall operations.
Prepared test samples and obtained and recorded test data in accordance with standards.
Updated tracking software with processes, errors and corrective actions.
Interpreted daily check samples and audit results to maintain instrument integrity.
Supported cleanliness and health standards to foster safe and effective sample analysis.
Conducted testing on products before shipment, confirming material within specified parameters.
Checked machine by moving metal test rods through packaging machines.
Checked and changed shipping labels for packing preparation for shipping.
Sanitized frequented areas and equipment using approved supplies.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Transported trash and hazardous waste to appropriate disposal area.
Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.