Cynthia Montejano
Warden,United States
Summary
Resourceful Support Specialist known for high productivity and efficient task completion. Skilled in troubleshooting, technical support, and customer service management. Excel in problem-solving, communication, and adaptability, ensuring seamless operations and superior user satisfaction.
Overview
11
11
years of professional experience
Work History
Laboratory Technician
Lamb Weston
Warden, WA
02.2023 - Current
- Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
- Provided feedback on product performance based on test results obtained from experiments conducted.
- Identified potential problems during testing process and took corrective action as necessary.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Maintained detailed records of test results for review by supervisors or other personnel as required.
Front Desk Receptionist
South campus atheltic center
Warden, WA
01.2019 - 03.2020
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Explained policies and procedures to visitors.
- Maintained office equipment, scheduling service to repair issues.
- Managed customer complaints and rectified issues to complete satisfaction.
- Maintained front office cleanliness and organized supplies to increase productivity.
Lab Technician/Production Machine Operator
Country Morning Farms
Warden, WA
03.2016 - 02.2017
- Monitored and observed production line to watch for pile-ups and jams.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Verified production orders prior to starting set-up.
Loaded and set up equipment for daily machine operation. - Collected, labeled and stored lab samples according to laboratory specifications.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Prepared lab for daily operations by stocking materials and equipment.
Laboratory Technician
Washintion Potato
Warden, WA
12.2013 - 02.2016
- Handled administrative tasks for laboratory staff and overall operations.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Updated tracking software with processes, errors and corrective actions.
- Interpreted daily check samples and audit results to maintain instrument integrity.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Conducted testing on products before shipment, confirming material within specified parameters.
- Checked machine by moving metal test rods through packaging machines.
- Checked and changed shipping labels for packing preparation for shipping.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Transported trash and hazardous waste to appropriate disposal area.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Education
AA - Criminal Justice/ General Studies
Big Bend Community College
Moses Lake, WA06.2019
GED -
Big Bend Community College
Moses Lake, WA01.2011
Bachelor of Science - Psychology
Western Governors University
Salt Lake City, UTSkills
- Technologically savvy
- Issue handling
- Correspondence typing
- Oral and written communication
- Report and technical writing
- Customer engagement
- Helpdesk operations
- Listening skills
- safety procedures
Timeline
Laboratory Technician
Lamb Weston
02.2023 - Current
Front Desk Receptionist
South campus atheltic center
01.2019 - 03.2020
Lab Technician/Production Machine Operator
Country Morning Farms
03.2016 - 02.2017
Laboratory Technician
Washintion Potato
12.2013 - 02.2016
AA - Criminal Justice/ General Studies
Big Bend Community College
GED -
Big Bend Community College
Bachelor of Science - Psychology
Western Governors University
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