Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Morris

Bronx,NY

Summary

Human Resources Manager offering 17 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals. Driven and decisive human resource manager offering 17+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy. Respected Human Resources Manager bringing [Number] years of expertise in Multi-tasks effectively on complex projects in [Type] environment while adhering to deadlines. Promotes communication and coordination among departments.

Overview

22
22
years of professional experience

Work History

Human Resources Manager/Recruiter

Proguard Protection Inc.
Bronx, NY
01.2018 - Current
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Cultivated community relations with referral agencies to maintain strong applicant flow.
  • Recruited new employees and built relationships, driving visibility.
  • Ensured compliance with federal, state and local employment laws.

Administrative Assistant/Human Resources Manager

IBSC/ OSA SECURITY
Bronx, NY
07.2007 - 02.2017
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated appointments, meetings and conferences.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed database systems containing customer contact information.
  • Scheduled appointments, meetings and events for management staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Scheduled appointments between clients and customers and internal staff members.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Aligned HR policies with federal and local regulations.
  • Encouraged open communications, promoting positive and pro-employee work environment.

Assistant Director

FJC Security Services Battery Park City
Manhattan, NY
02.2002 - 07.2007
  • Provided guidance to departmental staff in resolving customer complaints.
  • Built strong referral network to generate new business opportunities.
  • Met with stakeholders to address issues and implement solutions.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Produced thorough, accurate and timely reports of project activities.
  • Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Supported work-life balance to improve staff morale.
  • Managed schedules by completing work accurately and on time.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Generated reports to review data and issue corrective actions for improvements.
  • Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
  • Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
  • Created and maintained reports on operational performance metrics.
  • Led weekly meetings with department heads to review progress towards project milestones.
  • Assisted in developing strategic plans to meet organizational goals and objectives.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.

Education

GED -

Ashworth College
Norcross, GA
06-2012

Security Management - Security Services Administration And Management

John Jay College of Criminal Justice of The City University of New York
New York, NY
02-1998

Skills

  • Payroll Administration

Timeline

Human Resources Manager/Recruiter

Proguard Protection Inc.
01.2018 - Current

Administrative Assistant/Human Resources Manager

IBSC/ OSA SECURITY
07.2007 - 02.2017

Assistant Director

FJC Security Services Battery Park City
02.2002 - 07.2007

GED -

Ashworth College

Security Management - Security Services Administration And Management

John Jay College of Criminal Justice of The City University of New York

Similar Profiles

CREATE PROFILE
Cynthia Morris