Cynthia Neuberger

• Responsible for training and supporting the staff at 10 Physical Therapy centers.
• Obtain patient, demographic, billing, and insurance information. Maintain current and accurate information in all scheduling and billing systems.
• Assist RCM and Market Manager with tasks as needed.
• Ensure patient records are maintained and organized.
• Complete insurance verifications and authorizations.
• Work with Center Managers, Market Manager and RCM to solve problems.
• Arrange coverage for PSS's time off requests.
• New hire orientation.

• Lead the front office activities for 9 Physical Therapy Centers.
• Obtain and verify patient demographics and billing info in order to maintain accurate patient files, EMR, and billing system information.
• Perform administrative functions, including answering phone calls, schedule and coordinate patient appointments, ordering center supplies.
• Prepare intake forms prior to patient appointments.
• Complete insurance verifications and authorizations.
• Responsible for training, or organizing training for new Patient Service Specialists.
• Arranged coverage for time off requests.
• Additional duties as needed.

• Obtain and verify patient demographics and billing info in order to maintain accurate patient files, EMR, and billing system information.
• Perform administrative functions, including answering phone calls, schedule and coordinate patient appointments, ordering center supplies.
• Prepare intake forms prior to patient appointments.
• Complete insurance verifications and authorizations.
• Responsible for training, or organizing training for new Patient Service Specialists.
• Additional duties as needed.

• Obtain and verify patient demographics and billing info in order to maintain accurate patient files, EMR, and billing system information.
• Perform administrative functions, including answering phone calls, scheudle and coordinate patient appointments, ordering center supplies.
• Prepare intake forms prior to patient appointments.
• Complete insurance verifications and authorizations.
• Additional duties as needed.

Sports Specialty and Rehab Center was acquired by Select Physical Therapy on May 18, 2018.