Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Cynthia Obach

West Babylon,NY

Summary

Seasoned radiographic technologist with over 30 years of customer service experience and proven success in building relationships with the public in order to achieve desired outcomes. A bi-lingual and effective communicator, well-versed and confident professional, looking to join a customer service based company where I can showcase my talent and experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical/Xray Technologist

CityMD: Urgent Care
07.2023 - Current
  • Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
  • Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
  • Promoted a positive work environment through proactive collaboration with team members and adherence to established protocols and procedures.
  • Certified in Phlebotomy per CityMD policy.
  • Performed general and specialty radiographic examinations.
  • Ensured ALARA principals applied daily.
  • Maintained QC controls for DelWorks X-ray machine and troubleshooting for equipment.
  • Responsible for physicist implementation of recommendations during quarterly visits.
  • Responsible for x-ray logs and linking of x-ray reports into Athena EMR.
  • Performed vitals and POC testing.
  • Assisted physician during office procedures, GYN examinations laceration repairs and splinting of non fracture injuries.

X-Ray Technologist

Orlando Health Orlando Regional Medical Center
02.2021 - 06.2023
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Checked equipment each day and reported major malfunctions to supervisor for attention.
  • Documented patient data and histories and updated charts with current information.
  • Maintained examination rooms and restocked medical and radiologic supplies.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.

Assistant Site Manager

CityMD Urgent Care
01.2020 - 11.2020
  • Achieved recognition from senior management for contribution to site's success, including managing patient surges, employees and operations to foster optimal performance, especially during increased Covid-19 visits and testing demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward improved patient care.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Established and optimized staff schedules to keep coverage and service in line with forecasted demands.
  • Monitored cash intake, copayments and deposit records, increasing accuracy and reducing discrepancies.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Helped with planning schedules and delegating assignments to meet coverage and patient care demands.
  • Interviewed, hired and oversaw training of new staff members.
  • Oversaw employee attendance record, handled payroll and ordered medical supplies/medications for functionality of site.

Radiographer

CityMD Urgent Care
06.2018 - 11.2020
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Processed, labeled and organized diagnostic images to match with patient records.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Operated DelWorks direct digital radiologic equipment to produce quality diagnostic images across CityMD organization.
  • Managed aseptic techniques to control infection risk and protect both patients and staff.
  • Kept work and patient areas clean, orderly and well-stocked to promote efficiency.
  • Assisted scribe staff with taking of patient vitals and performing routine testing on patients (strep/flu swabs and Covid testing).
  • Certified in phlebotomy per CityMD protocol.
  • Assisted providers with gynecological exams and minor office procedures.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.

Patient Care Coordinator

Weill Cornell Medical Center
12.2014 - 03.2018
  • Acted as main point of contact for patients of Myeloma Center, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Management of front reception desk and all operations, including collection of copays and checking in of patients.
  • Responsible for multi-line phone system.
  • Authorization of chemotherapy and treatments drugs with commercial insurance companies.
  • Scheduled treatment cycles for patients in Epic computer platform.
  • Scanning paperwork and maintenance of patient electronic charts.

Radiologic Technologist

Sand Lake Imaging
01.2009 - 09.2014
  • Prepared and administered contrast materials, anesthetic and antispasmodic drugs for imaging procedures.
  • Performed radiological examinations on Philips Bucky Diagnostic Floor Systems.
  • Performed general/angiography CT on both Siemens Biograph TruPoint PET/CT and Somatom Definition AS machines.
  • Retrospective reconstruction of raw data on Syngovia software platform.
  • Trained in phlebotomy.
  • Assisted with CT guided biopsies.
  • Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
  • Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.

Education

Associate of Science - Radiography

Keiser University
Orlando, FL
12.2008

Skills

  • Effective communication
  • Safety and compliance
  • Diagnostic imaging
  • Patient confidentiality
  • EMR / EHR
  • Direct Patient Care
  • Patient shielding techniques
  • HIPAA
  • Patient Assessments
  • Staff education and training

Affiliations

  • Member of American Registry of Radiologic Technologists, 2009 to Current

Certification

  • Florida State Radiography License - exp. 11/2025 License no. 69479
  • New York State Radiography License- exp. 11/2028License no. 839050


Timeline

Medical/Xray Technologist

CityMD: Urgent Care
07.2023 - Current

X-Ray Technologist

Orlando Health Orlando Regional Medical Center
02.2021 - 06.2023

Assistant Site Manager

CityMD Urgent Care
01.2020 - 11.2020

Radiographer

CityMD Urgent Care
06.2018 - 11.2020

Patient Care Coordinator

Weill Cornell Medical Center
12.2014 - 03.2018

Radiologic Technologist

Sand Lake Imaging
01.2009 - 09.2014

Associate of Science - Radiography

Keiser University

Similar Profiles

CREATE PROFILE