Cynthia Obregon
Cleveland Heights
Summary
Dynamic administrative professional with over 15 years of experience supporting financial divisions and delivering exceptional customer service in fast-paced corporate, healthcare, and remote office settings. Adept at managing complex calendars, coordinating cross-functional projects, and streamlining workflows. Experienced in project management, I excel at juggling multiple high-priority initiatives, ensuring deadlines are met without sacrificing quality. My expertise in data analysis, process improvement, and stakeholder communication sets me apart as a resourceful and purposeful candidate, ready to contribute immediate value to your organization. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Remote Personal Assistant
Chick-fil-A Beachwood Mall
Beachwood
08.2021 - Current
- Review applicants through the HigherMe software platform for potential new hires.
- Forward viable applicants to the interview team.
- Processed invoices from suppliers and maintenance vendors for payment through Chick-fil-A Okta dashboard weekly, made direct payments from Operators credit card to select suppliers. Maintained scanned copies of invoices and arranged them in the order as they appear on the EOM report.
- Finalize payroll and submit for payment bi-weekly.
In Home Child Care
Obregon Household
University Heights
08.2021 - Current
- Organize and facilitate age-appropriate play and learning.
- Manage daily routines of meals, snacks, bedtime, and baths.
- Transport children to medical appointments, play dates, and drop off and pick up from elementary school.
- Provided attentive care to children in a nurturing home environment.
- Designed and implemented engaging educational activities for child development.
- Managed daily routines, including meals, naps, and playtime schedules.
- Communicated effectively with parents regarding children's progress and needs.
- Organized recreational outings to promote social skills and physical activity.
- Ensured a safe and clean environment through regular maintenance and supervision.
- Assisted children with homework assignments.
- Provided safe, nurturing environment for children to learn and play.
- Planned and prepared meals and snacks for the children.
- Supported healthy emotional and social development through intervention in conflict between children, positive reinforcement techniques, and encouraging cooperation.
- Maintained organized and clean classroom and play areas.
Program Coordinator
Marshall University
Huntington
04.2017 - 08.2021
- Managed Assoc. Dean of Student Affairs calendar.
- Organized social and academic events for the department (White Coat Ceremony, Match Day, Award Ceremonies, Class luncheons, Student Recreation activities).
- Administrative support for the Student Affairs Office and all classes of 1-4 years.
- Purchased and stocked beverages and snacks for both the Student Study Center and the Hospital break rooms.
- Organized catering for student meetings and staff/professor meetings.
- Ordered and organized all supplies for the department, classrooms, student organizations and social events and fund-raising activities.
- Managed departmental Purchasing Card in accordance with WV state guidelines.
- Arranged and purchased travel accommodation for the staff, professors, and students.
- Managed room calendar scheduling for the fourth-year students during meetings with their medical resident prospects.
- Fielded departmental phone line, the Associate Dean’s phone line, directed student traffic for the office and managed the Study Center room calendar reservations.
- Coordinated all IT technology needs, building maintenance and housekeeping for three locations.
- Coordinated the relocation of our department to another building.
- Joan C. Edwards School of Medicine, Office of Student Affairs
Administrative Associate
Marshall University
Huntington
01.2012 - 04.2017
- Administrative support for the Associate and Assistant Deans and the Student Affairs department.
- Created letters used in the student admission application process.
- Import and maintain student data used during the admission process.
- Abstract data on individual student records through the PharmCAS WebAdmit software.
- Compile customized reports from PharmCAS WebAdmit for the Associate and Assistant Dean’s as well as the Student Affairs Committee review.
- Assist with training of other staff members on the use of the PharmCAS WebAdmit program.
- Administrative support during student interviews, Orientation, White Coat ceremony and various social activities for the students.
- Coordinated communications with students, faculty, and Certified Background Check Company staff to resolve issues or concerns in processing paperwork needed for student’s medical records as well as personal background checks.
- Fielded student phone calls and emails with concerns or questions about the application and interview process.
- Administrative support for the Dean’s Office with knowledgeable guidance and oversight for both fiscal and personnel policies/procedures related to the School of Pharmacy.
- Ensured accuracy for the budgetary/fiscal functions of the school by maintaining records that assist the Dean and Academic Affairs Budget Office with expenditures and making projections for future fiscal needs.
- Managed departmental Purchasing Card in accordance with WV state guidelines.
- Vet all purchases in accordance with state guidelines and provide required documentation to Accounts Payable department on a weekly basis.
- Coordinate with vendors on warranties, invoice/payment disputes and obtain quotes as needed.
- Coordinate travel and hospitality arrangements for the school adhering to the state and institution guidelines.
- Assist Executive Assistant in scheduling meetings for the Dean and Faculty, attend, compose, and distribute minutes for meetings.
- Provide functional guidance and training to graduate assistants and work studies as needed.
- School of Pharmacy
Education
Bachelor of Arts - Psychology
Marshall University
Huntington, WV05.2020
Skills
- Excellent verbal and written communication
- Excel under timeline pressure
- Coordinate large social and academic events
- Vetted purchases
- Reconciled State Purchasing credit card
- Facilitate Travel for Staff and Students
- Proficiency in Word
- Proficiency in Excel
- Proficiency in PowerPoint
- Staff development
- Mentoring
- Recruiting
- Hiring talent
- Professional
- Polite
- Customer-focused
- Invoice processing
- Schedule management
- Event coordination
- Customer relationship management
- Records management
- Travel arrangements
- Communication skills
- Strong communication skills
- Calendar management
- Training staff
- Multitasking and organization
- Event planning
Hobbies and Interests
- My Twin Grandsons
- Gardening
- Reading
- Crime Podcasts
- Explore New Foods
- Camping
- Refurbishing Furniture
- Arts & Crafts
- My Pets (Jax (dog) and Tigger and Casper (cats))
References
References available upon request.
Timeline
Remote Personal Assistant
Chick-fil-A Beachwood Mall
08.2021 - Current
In Home Child Care
Obregon Household
08.2021 - Current
Program Coordinator
Marshall University
04.2017 - 08.2021
Administrative Associate
Marshall University
01.2012 - 04.2017
Bachelor of Arts - Psychology
Marshall University