Cynthia Ochoa Jackson

• Provide improvements in scheduling efficiency and client satisfaction metrics.
• Assist numerous businesses in meeting inspection deadlines and regulations.
• Coordinate inspections in the Bay Area and Sacramento.
• Maintain positive client relationships and prioritize their satisfaction.
• Manage my unique role in the company.
• Display professionalism in communication with internal and external partners.
• Handle sensitive information.
• Work with government agencies.
• Take on other responsibilities as needed

• Assembled model 3 vehicles.
• Ensured the final product met quality standards through rigorous inspection for defects.
• Expanded my knowledge by observing and learning from other areas.
• Trained new hires.
• Assisted other teams in reaching their goals.

• Handled managerial duties.
• Consistently delivered excellent customer service.
• Maintained high customer retention.
• Organized cash tills.
• Managed cash transactions daily.
• Created a daily schedule to ensure a seamless workflow.

• Became the face of the property by phone and in person.
• Created and translated documents such as contracts from English to Spanish.
• Learned effective time management and teamwork in an office setting.
• Made a difference to this community.
• Coordinated events for the property.
• Handled sensitive information.

-Responsive and extremely strong customer service

-Organized seating arrangement for smooth operation

-Analyzed problems

-Identified alternative solutions,

-Weighed consequences of proposed actions and implement recommendations in support of goals.

-Showed all guests genuine hospitality

-Motivated clients and celebrated their successes

-Encouraged clients

-Kept client confidentiality

-Operate in a professional office environment

-Helped clients identify alternate solutions

-Managed my own clientele

-Executed plans for success focusing on goals

-Positive and friendly demeanor

-Maintained positive customer interaction

-Transactional efficiency and accuracy

-Punctual

-Detail oriented with both clients and business