Cynthia Olguin
Lake Havasu City,AZ
Summary
Hardworking and passionate job seeker bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Cashier
Little Caesars Pizza
Lake Havasu , AZ
01.2015 - 06.2015
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Child Care Worker
Nelly's Nursery
Lake Havasu City, AZ
01.2016 - 07.2017
- Handled daily administrative tasks efficiently to minimize time away from children.
- Communicated with parents regarding child's behavior, daily activities and concerns.
- Consulted with families to discuss activities and behaviors of each child.
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Prepared and served nutritious and healthy meals and snacks.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each morning, afternoon, and after closing.
Packer/inspector
Sterilite Corporation Marathon Staffing
Lake Havasu City, AZ
09.2016 - 12.2016
- Completed daily orders with expert picking and packing of shipments.
- Quickly and properly wrapped and boxed items, maintaining uniformity to meet fulfillment targets.
- Protected materials for transport by correctly packaging products in boxes and crates.
Housekeeper
Hampton Inn By Hilton
Lake Havasu City, AZ
02.2020 - 05.2020
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Assistant
Crystal Green Landscaping
Lake Havasu City, AZ
10.2022 - Current
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Managed and completed paperwork and overall office administration operations.
Skills
- Verbal and Written Communication
- Basic Mathematics
- Support Services
- Time Management
- Computer Skills
- Daily Client Contact
- Documentation
- Multi-Line Phone Systems
Languages
Spanish
Native or Bilingual
Timeline
Assistant
Crystal Green Landscaping
10.2022 - Current
Housekeeper
Hampton Inn By Hilton
02.2020 - 05.2020
Packer/inspector
Sterilite Corporation Marathon Staffing
09.2016 - 12.2016
Child Care Worker
Nelly's Nursery
01.2016 - 07.2017
Cashier
Little Caesars Pizza
01.2015 - 06.2015
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