Cynthia Olson
Portland,OR
Summary
Dynamic and compassionate Care Coordinator RN with a proven track record at Kaiser Permanente Sunnyside Medical Center. Excelled in patient advocacy and case management, enhancing patient outcomes through effective collaboration and process improvements. Demonstrated expertise in patient education and organizational skills, significantly improving care coordination and patient satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Care Coordinator RN
Kaieser Permanente Sunnyside Medical Center
09.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
ICU Bedside RN/Staff Relief Charge Nurse
Kaiser Westside Medical Center
05.2013 - 09.2023
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
ICU Staff Nurse
Portland Providence Medical Center
09.2009 - 04.2013
- Developed strong rapport with patients and families, providing emotional support during challenging times in the ICU environment.
- Utilized ventilators, monitors and infusion pumps following manufactures' guidelines.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Administered life-saving medications according to physician orders, ensuring accuracy and timeliness in treatment implementation.
Education
Master of Science - Nursing Leadership And Administration
Capella University
Minneapolis, MN04-2024
Bachelor of Science - Nursing
Western Govenors University
Millcreek, UT05-2014
Associate of Science - Nursing
Chapman University
Orange, CA06-1984
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Multidisciplinary team collaboration
- Quality assurance
- Process improvements
- Insurance practices
- Problem-solving
- Multitasking and organization
- Patient assessment
- Cultural sensitivity
- Discharge planning
- At-home care instruction
Accomplishments
The Labor leader of the ICU's quality improvement team for two consecutive terms. We were able to earn the highest level for quality improvement.
Author of the ICU's Spontaneous Breathing Trial protocol
Winner of the Deborah Louis award for advancement in Critical Care
Certification
- CCRN
Timeline
Care Coordinator RN
Kaieser Permanente Sunnyside Medical Center
09.2023 - Current
ICU Bedside RN/Staff Relief Charge Nurse
Kaiser Westside Medical Center
05.2013 - 09.2023
ICU Staff Nurse
Portland Providence Medical Center
09.2009 - 04.2013
- CCRN
Master of Science - Nursing Leadership And Administration
Capella University
Bachelor of Science - Nursing
Western Govenors University
Associate of Science - Nursing
Chapman University
Similar Profiles
Jane StraussJane Strauss
Student Nurse at Kaiser Permanente Sunnyside Medical Center Medical Surgery Care UnitStudent Nurse at Kaiser Permanente Sunnyside Medical Center Medical Surgery Care Unit
Ashley GrahamAshley Graham
Ct Technologist at Kaiser Permanente Sunnyside Medical CenterCt Technologist at Kaiser Permanente Sunnyside Medical Center
Kelli ParkerKelli Parker
Emergency Room RN at Sunnyside Kaiser Medical CenterEmergency Room RN at Sunnyside Kaiser Medical Center