CYNTHIA O'NEAL
Newnan,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the support specialist position. Ready to help team achieve company goals. Fast typing skills and an excellent proofreader.
Overview
27
27
years of professional experience
Work History
Newspaper Carrier
Cox Enterprises
03.2023 - Current
- Responsible for bundling, routing for zip codes, and delivering the early Sunday edition to the Peachtree City US Post Office.
- Handle distribution-related tasks such as sorting, bundling, and labeling newspapers accurately for efficient delivery.
Newspaper Carrier
Atlanta Journal Constitution
03.2017 - 03.2023
- Provided exceptional customer service, responding promptly to inquiries or requests from clients.
- Contributed to team success by covering additional routes when necessary, ensuring uninterrupted service for customers.
- Ensured safe driving practices while navigating various weather conditions and road situations.
- Increased customer satisfaction by delivering newspapers in a timely and accurate manner.
- Built strong relationships with customers, addressing concerns and resolving issues promptly.
- Assembled and bagged newspapers prior to delivery.
Newspaper Carrier
The Newnan Times-Herald
07.1997 - 01.2017
- Safeguarded customer information by following strict confidentiality guidelines in all interactions.
- Assisted in training new newspaper carriers to uphold company standards and deliver quality service.
- Communicated regularly with dispatcher for delivery route details and changes.
- Operated delivery vehicles safely and efficiently.
Education
High School Diploma -
EAST COWETA HIGH SCHOOL
Senoia, GA06.1980
Skills
- Customer service expert
- Problem-Solving
- Telecommunications Knowledge
- Documentation Development
- Account Administration
- Call Management
- Organizational Skills
- Recordkeeping skills
- Technical Troubleshooting
- Ability to work with no supervision
- Prior legal/court experience filing legal documents with the Superior Court and Magistrate Court
Additional Information
Prior to these 2 jobs, I mainly worked in the secretarial field after I graduated high school. I was Operations Manager and CEO of our family business for over 15 years. I maintained a customer base of around 1200. I handled all office duties including answering calls, radio dispatch, payroll, motor fuel reports, and state tax reports. I also had my CDL's with HAZMAT endorsement as I drove trucks when needed.
Timeline
Newspaper Carrier
Cox Enterprises
03.2023 - Current
Newspaper Carrier
Atlanta Journal Constitution
03.2017 - 03.2023
Newspaper Carrier
The Newnan Times-Herald
07.1997 - 01.2017
High School Diploma -
EAST COWETA HIGH SCHOOL
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