Cynthia L. Ortiz
2571 W Capistrano RD Tucson,AZ
Summary
Energetic and dedicated individual with ambition of becoming successful. Seeking a career advancement and a challenging work envirnment. Self motivated, highly experienced with intensive knowledge of procedures and commitment to order and results.
Overview
6
6
years of professional experience
Work History
Correctional Officer
CoreCivic
09.2021 - 01.2025
- Company Overview: Level 4 Facility
- Managed safe and secure environment by conducting watch tours, and face to photo/formal count
- Operated central control, perimeter, and chow hall
- Updating log book, maintaining detailed records and incident reportings
- Performing body searches and cell searches for weapons and contraband
- Supervising and directing inmates, assisting inmates to recreation, daily activities, and programs
- Inspect security procedures by monitoring assigned unit for safety hazards or security violations, inmate behavioral/supervision, and respond to emergency management
- Restraint techniques, self defense tactics, and policy use of force OC
- Observation techniques, and de-escalating conflict resolution skills
- Patrolling inmates of mental health/gang awareness, and suicide prevention
- First Aid, and CPR certified
- Weapons/prisoner transport trained
- Train new hires
In home/Facility caregiver/CNA (In training)
Home Care Assistance Tucson
11.2020 - 09.2021
- Providing direct patient care, medication pass, cooking, including bathing, feeding, dressing, toileting, incontinence care lifting, positioning, transferring, vitals, transporting clients to appointments, grocery stores and ect…
- Assisting in the use of a variety of medical equipment, materials and supplies such as geri-chairs, mechanical lifts, wheelchairs, oxygen regulators, braces, prosthetic devices, and catheter care
- Maintain a clean, orderly, welcoming living space for residents, while performing a variety of household chores such as laundry, dishes, mopping, dusting, and ect.
- Document accurate and complete patient records and reporting
- Review service plans and report any changes in resident's condition
- Participating/providing activities to residents as assigned and encouraging their participation
- Engage professionalism communication with residents, visitors, staff and outside agencies such as hospice or other service providers
- Train new hires
Patient Access Service Representative
Banner University Medical Center
04.2019 - 11.2020
- Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients insurance, verifying eligibility and benefits, and collecting patient liability
- Schedule appointments, and create/update clients profiles
- Print and organize patient files for following day
- Train new hires
In home/Facility caregiver
Home Instead Senior Care
11.2018 - 04.2019
- Providing direct patient care, medication pass, cooking, including bathing, feeding, dressing, toileting, incontinence care lifting, positioning, transferring, vitals, transporting clients to appointments, grocery stores and ect…
- Assisting in the use of a variety of medical equipment, materials and supplies such as geri-chairs, mechanical lifts, wheelchairs, oxygen regulators, braces, prosthetic devices, and catheter care
- Maintain a clean, orderly, welcoming living space for residents, while performing a variety of household chores such as laundry, dishes, mopping, dusting, and ect.
- Document accurate and complete patient records and reporting
- Review service plans and report any changes in resident's condition
- Participating/providing activities to residents as assigned and encouraging their participation
- Engage professionalism communication with residents, visitors, staff and outside agencies such as hospice or other service providers
- Train new hires
Education
Pre-Service Academy -
CoreCivic Pre-Service Academy
Eloy, AZ11.2022
College Credits - Physical Therapy Technology
Carrington College
Tucson, AZ02.2018
High School Diploma -
Cholla High Magnet School
Tucson, AZ05.2017
Skills
- Problem Solving
- De-Escalation Techniques
- Time Management
- Multi-Tasking
- Team Leadership/Decision Making
- Organization
- Foreign Languages (English/Spanish)
- Adaptivity
- Active Listening
- Responsibility
- Creativity
- Reliable
- Attention To Detail
Physical Therapy Technology Skills
- Cryotherapy & Thermal Agents
- Ultrasound
- Sports Injury Management
- Sports Massage
- HIPAA Regulation
- Chiropractic Billing/Codes/Accounting
- Fitness Techniques
- Rehabilitative Modalities
- Anatomy/Physiology Knowledge
- Vitals
- TheraBand Proficiency
- Transfer Activities
- Soft Tissue Massage
- CPR/First Aid Certified
References
- Sukari Cherry, (602) 329-9840, Co-Worker, Banner-Receptionist
- Contessa Arredondo, (520) 560-4212, Co-Worker, CoreCivic-Correctional Officer
- Dominique Whitney, (520) 548-6012, Co-Worker, CoreCivic-Correctional Officer
Timeline
Correctional Officer
CoreCivic
09.2021 - 01.2025
In home/Facility caregiver/CNA (In training)
Home Care Assistance Tucson
11.2020 - 09.2021
Patient Access Service Representative
Banner University Medical Center
04.2019 - 11.2020
In home/Facility caregiver
Home Instead Senior Care
11.2018 - 04.2019
Pre-Service Academy -
CoreCivic Pre-Service Academy
College Credits - Physical Therapy Technology
Carrington College
High School Diploma -
Cholla High Magnet School
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