Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
Generic

CYNTHIA OTOIBHI

Abuja,Fct

Summary

Reliable worker with excellent communication, time management, and computer skills. Driven and detail-oriented, I utilize my analytical and problem-solving skills to meet goals. Proficient writer with quick thinking abilities and exceptional analytical skills, known for swift decision-making. Skilled communicator fluent in English, adept at transcending discrimination. Work characterized by strong ethics, excelling in copywriting and efficient organizational capabilities. Background in creating captivating content and managing successful storytelling projects, making me a publishing professional. Proven ability to connect with audiences through well-crafted prose and innovative plotlines. Collaborative and adaptable, consistently contributing to team goals and project success. Expertise lies in creative writing, editing, and narrative development.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Author / Ghostwriter / Editor

CY
01.2019 - Current
  • Researched topics related to book projects to ensure accuracy in facts and information presented
  • Adapted writing styles according to individual project requirements while maintaining consistent brand messaging across all platforms
  • Established realistic timelines for completing assignments within budget constraints
  • Formulated creative solutions to complex issues that arose during the course of ghostwriting projects
  • Monitored industry trends and identified new opportunities for creating content tailored to specific audiences
  • Maintained accurate records of written work as required by clients or employers
  • Utilized SEO strategies when crafting web content to maximize visibility online
  • Participated in brainstorming sessions with colleagues on ways to improve current processes associated with ghostwriting projects
  • Edited manuscripts for grammar, punctuation, spelling, syntax, clarity, and readability
  • Organized outlines and notes into cohesive drafts according to client specifications

Customer Care Representative

HANDYMAN DAIGE
09.2023 - 06.2024
  • Demonstrated strong communication skills to interact with customers via phone, email and online chat
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Provided excellent customer service, resolving inquiries and complaints in a timely manner
  • Managed workload effectively by prioritizing tasks according to urgency or importance
  • Make calls to companies regarding works done and to be done

Sales

MONALISA
01.2021 - 08.2022
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Focused on learning new skills and staying updated with industry changes
  • Participated in ongoing training to enhance own job skills and knowledge
  • Provided efficient and courteous service to customers at all times
  • Met deadlines while maintaining high-quality deliverables
  • Managed and coordinated multiple projects while ensuring timely completion
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
  • Responded quickly to meet customer needs and resolve problems

Education

Associate in Science (A.S.) - International Relations

Covenant University Ota
Ota, Ogun state
09.2023

High School Diploma -

Faith academy
Benin city, Edo
07.2019

Skills

  • Training and Development
  • Information Extraction
  • Project Management Special Assignments
  • Conflict Mediation
  • Workload Planning
  • Problem Resolution
  • Policy and Procedure Adherence
  • Special Requests
  • Corporate Standards
  • Data Evaluation
  • Customer Relationship Management
  • Online Chat
  • Microsoft Office
  • Brand Representation
  • Documentation
  • Cataloging

Certification

  • For CIMUN
  • For Leadership Development

Extracurricular Activities

Volunteer work

Timeline

Customer Care Representative

HANDYMAN DAIGE
09.2023 - 06.2024

Sales

MONALISA
01.2021 - 08.2022

Author / Ghostwriter / Editor

CY
01.2019 - Current

High School Diploma -

Faith academy

Associate in Science (A.S.) - International Relations

Covenant University Ota

Similar Profiles

CREATE PROFILE
CYNTHIA OTOIBHI